I am missing an email that I was expecting. I have confirmed the sender is in my Safe Senders list, and is also NOT in my blocked senders list. The sender was supposed to send two emails that would have the same subject (it's an automated email). I had received... More

[quote user="Patricia Hoffman"] All of a sudden, all my e mails for today and yesterday (were in my inbox) have disappeared. Did not put them in junk mail and did not delete. What's going on with this? [/quote] I have moved your post to the proper forum... More

Hi, I wonder if you can help? I had approximately 5 read emails in my inbox, which have now disappeared! They are not in any of the additional folders and I have not deleted them (although I have checked my deleted items folder) my email address is ****@hotmail.com... More

Hi, Ive read your other posts regarding this issue and it seems to be a known issue. please retrieve all of my emails if possible. On approximately the 27th of Novemeber ALL of my emails went missing. Please restore them if possible <removed>@hotmail.com More

Hello, I logged in today (Thursday December 18th) and after going through the recent updates page, I noticed... all of my mail is gone. They were there last night, and I know because I was on my account checking emailed. This afternoon when I checked, all of them except... More

Hello, I'm not sure where to ask for help. I emailed hotmail and got a message back saying to come to this website. I hope I am in the right place. Here is my problem: When I logged into my email on the 23rd a couple days ago, My inbox looked strangely different... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

hi, i hav a hotmail account and i logged on today and all my e-mails have gone. i have used my account in the last 120 days so it should still be active. Is there anyway i can get them back even if its jst my unread ones from the last two weeks! Please help e-mail:... More

Hi Sivan, I’m glad to inform you that I was able to recover some of your messages but I can’t guarantee that the ones you’re looking for will be available. I’ve also removed your e-mail address from your post so it’ll not be shown to others... More