About 6 weeks ago my entire inbox was deleted. Most of the mail in my saved folders was deleted. I am not receiving email consistently, and what is received is arbitrarily erased when I login in subsequently. Personal emails, spam emails, all of it is not received,... More

I would really want to retrieve those lost messages from your account. However, I have reviewed your account and verified that we cannot recover the deleted messages due to our account inactivity policy. If you have noticed I have edited your posted e-mail address,... More

Hey b0bstar, I have checked the account that you have mentioned and our records show that the contents were deleted by an automated service which flags accounts which have not been signed into for 120 or more days. Once the contents have been deleted, they cannot be... More

Hello, I recently didn't check my account for a few weeks (I use my work email more often) and when I checked it again, all of the emails have been deleted. They date back about 10 years so and it's including the emails in folders, some of which contain information... More

[quote user="LLE"] Hi my account is : <edit>@hotmail.com and I just realized that all my emails from this account which I ve had for about 10 years were DELETED. Many of the emails and documents in the account cannot be replaced and are extremely important... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

Yes my e-mail <edited>@msn.com had become inactive due to non use for some time is there anyway of recovering the saved e-mails that were saved in my old folders that were also deleted. I had pictures and other information that had sentimental value to me. Can... More

[quote user="amplusdubai"] Can you please tell me if you were able to retrieve all your messages, coz it happened to me when hotmail re-activated my account when it was not open for long time. Coz i am only using messenger but not opening my email messages... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

[quote user="sonja woolley"] Thanks for your help, but I really don't understand this. Although I use the auto sign-in feature at home, I regularly access my account from another computer where I have to manually sign in. Is there really nothing that can... More