A little panicked because my e-mails are GONE and I found about a week's worth in my deleted in box; that makes it seem like they're now being automatically deleted, which would SUCK!!! Years of really important e-mails from about a week before now are gone... More

I've checked your account in our Support Control Panel and tried to recover your missing messages. Kindly view your e-mails and see if the messages that you are looking for were recovered. There may be a limitation to this solution. If the messages do not reappear... More

i just signed back into my hotmaill acct, and i dont have a single email from the past 8 years. where are they all? i need them back, they have information about things that i cant get anywhere else, as well as all the important events of the last 8 years documented... More

Thanks for the information Sharon, but this answer makes no sense at all. I have been using Outlook Express/Windows Live Mail for my Hotmail reader, as well as the website and my Windows based Smart Phone since 2000, and this has never been an issue. I have always had... More

As I have already indicated, yes, I do use multiple methods for accessing my Hotmail. browsers, smart phone and the Windows Live Mail client, however, I do NOT have any settings enabled to download or archive any mail from the servers to my local machine. As I also... More

Hello, I'm also in the same situation as others who have posted where I accidentally deleted an email that I wanted from my Junk folder. Therefore, it's not in my Deleted folder and I'm unable to retrieve it. Please help. My email is below. <removed_wl_rosalier>... More

I went to open an email in the same hotmail acct I have had since 1995. Everything is gone. Under the FAQ/help section I found this: "Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days... More

Hi Amyedav. I understand the importance of your emails to you. However, I can't check your account because you have edited your post and it has overwritten your posted e-mail address on our server. Please post your e-mail address again and I'll see what I can... More

Hey, I recently logged into my hotmail account at 3:00pm today and all of my emails were there and in my various folders. I then logged into my account at 5:15 and EVERYTHING DELETED! My password was also changed on facebook and all of my msn contacts have been deleted... More

After a thorough investigation of your account, I confirmed that messages were deleted from it due to Accounts Inactivity Policy. Hotmail inbox were deleted by an automated service which flags accounts which have not been signed into for 120or more days. Once the inbox... More