Hey b0bstar, I have checked the account that you have mentioned and our records show that the contents were deleted by an automated service which flags accounts which have not been signed into for 120 or more days. Once the contents have been deleted, they cannot be... More

Help me, Hotmail Team! My emails were too lost some time ago, the same problem many others have here too. I found out this loss of messages after I didn't at first remember my password when logging in. I tried to guess it quite a many times. After several guesses... More

[quote user="LLE"] Hi my account is : <edit>@hotmail.com and I just realized that all my emails from this account which I ve had for about 10 years were DELETED. Many of the emails and documents in the account cannot be replaced and are extremely important... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

Yes my e-mail <edited>@msn.com had become inactive due to non use for some time is there anyway of recovering the saved e-mails that were saved in my old folders that were also deleted. I had pictures and other information that had sentimental value to me. Can... More

[quote user="amplusdubai"] Can you please tell me if you were able to retrieve all your messages, coz it happened to me when hotmail re-activated my account when it was not open for long time. Coz i am only using messenger but not opening my email messages... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

Hi. i discovered all my mail has been deleted when i logged on today.. i've been an inactive user under this account name and beleive thats why they have been deleted: but there is an important email i need to find and i need assistance to have my emails recovered... More

Hello, I've just signed into my Hotmail account to find that all of my messages have been deleted. Previously, I hadn't signed into it for a while, but I don't think it was as long as 120 days. I urgently need to retrieve some of the emails - is it possible... More

Hi there, I have had my hotmail account for over 10 years (since 1997), and as I had not logged in for 30 days I have lost all of my email. Unfortunately I was not aware that I would lose EVERYTHING if I did not log in for 30 days. This is extremely traumatic as I have... More