Hi, I wonder if you can help? I had approximately 5 read emails in my inbox, which have now disappeared! They are not in any of the additional folders and I have not deleted them (although I have checked my deleted items folder) my email address is ****@hotmail.com... More

I have also lost all my email messages in my hotmail account. I have actively been using my account so it should not be showing as Inactive. Am i able to retreive all emails sent to me in the last 3 months if requested? I have some very important emails that i do not... More

Hi, Ive read your other posts regarding this issue and it seems to be a known issue. please retrieve all of my emails if possible. On approximately the 27th of Novemeber ALL of my emails went missing. Please restore them if possible <removed>@hotmail.com More

Hello, I logged in today (Thursday December 18th) and after going through the recent updates page, I noticed... all of my mail is gone. They were there last night, and I know because I was on my account checking emailed. This afternoon when I checked, all of them except... More

Hello, I'm not sure where to ask for help. I emailed hotmail and got a message back saying to come to this website. I hope I am in the right place. Here is my problem: When I logged into my email on the 23rd a couple days ago, My inbox looked strangely different... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

hi, i hav a hotmail account and i logged on today and all my e-mails have gone. i have used my account in the last 120 days so it should still be active. Is there anyway i can get them back even if its jst my unread ones from the last two weeks! Please help e-mail:... More

Hi Sivan, I’m glad to inform you that I was able to recover some of your messages but I can’t guarantee that the ones you’re looking for will be available. I’ve also removed your e-mail address from your post so it’ll not be shown to others... More

Hi jj1234, I’m glad to inform you that I was able to recover your messages. But this doesn’t guarantee that all missing messages will be available. You can now check them on your Deleted folder. Also, I’ve removed your e-mail address from your post... More

On Monday 9th March I had all of my old hotmail emails (about 1 years worth!) when I checked email yesterday, 10th March, everything in my inbox prior to March 1st had vanished. I still cant see them today. I have a hotmail plus account so have plenty of storage on... More