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Forgot old information

Excuse me, Would it be possible to prove my account information with anything, but my password or safety word? Its not an msn account i use anymore, but there is lots of logins to website and personal emails in it that i would like to retrieve. So it there anyway around... More

Last updated in Accounts and Passwords Jan 02 2009 by Kyle

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Sign-in error / UserLocked error

I have been getting this error since about 1 AM EST on 1/3. Please check my account. When checking email through my browser, I get: Sign-in Error Windows Live Hotmail was not able to sign in to your account at this time. Please try again later. And when checking through... More

Last updated in Accounts and Passwords Jan 03 2009 by MickeyH

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Account Closed. Access Denied.

When I tried to log in to hotmail this afternoon, I received a message that the account has been closed (message below). I don't know why it was closed, but the instructions below tell me to click on a link and fill out a form -- I don't see any link ???? Can... More

Last updated in Non Hotmail Questions Jan 05 2009 by Boat

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Unable to reset password via normal process

For the last 10 years or so I have had a hotmail account (<edited>@hotmail.com) that suddenly seems to have stopped responding to my log-in credentials. Neither of the two processes for password recovery or reset will work in my case: The default email adress... More

Last updated in Non Hotmail Questions Jan 07 2009 by rhm333

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Re: ACCOUNT DEACTIVATED

Hey Munya , I've moved your post to the Non Hotmail Questions since I'll be referring you to another support team for your issue. I've also edited your post to keep your e-mail addresses private. Thanks for providing your account. I've checked your account... More

Last updated in Non Hotmail Questions Jan 08 2009 by Windows Live Shiela F

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Re: Free vs. Paid account

Hi emc3839, it's possible that the host that handles your paid account underwent maintenance. We do this once in a while to guarantee optimum performance. It usually lasts only for less than an hour. For more information about server maintenance, you may want to... More

Last updated in Accounts and Passwords Jan 09 2009 by Windows Live Anna P.

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Re: Unable to sign-in... it says Try again later

@ azwaga If you're locked out due to entering your password incorrectly too many times, visit the Solution found in the link below to resolve your issue: http://windowslivehelp.com/solutions/accounts/archive/2008/10/27/problems-signing-into-hotmail.aspx If you're... More

Last updated in Accounts and Passwords Jan 09 2009 by Windows Live Rosalie R

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LOCKOUT - Unable to access acount for over 24 hours! Help!

I have been unable to access my Hotmail account for the past 24+ hours. I randomly started receiving an "Incorrect Password" message upon sign-in, and now my account is "Locked" after too many attempts to sign in using an incorrect username/password... More

Last updated in Accounts and Passwords Jan 10 2009 by am.84

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Re: Account hacked into and cannot reset password.

Hey guys, I've separated your posts from the previous forum and moved it to the Non Hotmail Questions forum. Thanks for the info Kenz . @ loririce , if you're still getting an error, you can directly contact the Windows Live Technical Support Team by submitting... More

Last updated in Non Hotmail Questions Jan 10 2009 by Windows Live Shiela F

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Re: Can't get into my hotmail

Margaret, the most common cause of this issue is the browser being used and it can be resolve by optimizing your browser software. With this, I suggest that you optimize your browser. For instruction on how you will optimize your browser, you may refer to this link... More

Last updated in Accounts and Passwords Jan 13 2009 by Windows Live Dave V