[quote user="Don Wilson"] How can I remove a massively annoying Double-click ad, which pops up every time I try to move around my Hotmail inbox? I have run my anti-virus software & that hasn't helped at all. [/quote] Hi Don, I've most your post... More

I've most your post to the Accounts and Passwords forum. Checking the website that you've been directed to, it appears to be a spyware issue. Please scan your machine for any possible Spyware or Adware, which may have been installed in your computer. To learn... More

Hi Donaljon, There's an existing thread that tackles the same issue you encountered. Please refer to the answer of my co-moderator Windows Live Ricardo D. ( December 27, 2008 10:38am ) by visiting the link below. http://windowslivehelp.com/community/p/3257/10999... More

[quote user="ml1016"] I have a sales ad attaching to any e-mail I try and forward. It also mails out to my entire contact list if I try and forward something. How do I find it and get rid of it? [/quote] Hi Ml1016, I see that you've got a similar post... More

The ad that is usually running down the right side of the page has now moved to the left. It completely covers the menu navigation pane, so I can't move between my inbox and other email folders. Why did it move and how do I get it to go back to the right? I can't... More

Hi there. Since yesterday, I have had an adware thing hijack my e-mail. It pops up, telling me that I have viruses. Then the browser turns into a screen designed to look like "My Computer" and it tries to get me to buy its stupid product. Has anyone else had... More

It can be due to Spyware or Adware, MdB . I suggest that you scan your machine for any possible Spyware or Adware, which may have been installed in your computer. To download a free and effective tool for removing spywares and adwares, please go to this site: http:... More

bambooroof , I’ve performed another investigation and have confirmed that the problem you’re experiencing is not Hotmail related. To have this problem resolved, I recommend that you get in touch with the support team of your anti-virus software. Also, scan... More

Yoakum , by design, your mailbox remains active for 270 days after closing your Hotmail account. After the said period of time, the contents of your account will be purged and all your incoming messages will bounce back to the sender. Currently, there’s no way... More

@ snosk3 Thank you for providing samples of your deleted contacts. However, before I could begin recovering your contacts, I would need your e-mail address. Please reply to this post and provide your Windows Live Hotmail e-mail address. Moving on, a number of Windows... More