@ jeffevans, I’ve rechecked your account. I’ve verified that your Verizon with MSN Premium subscription was already cancelled. You could contact Verizon support team to verify your subscription. @ Allure, Please provide us the your other Hotmail accounts... More

Hi again, terry.harman . We can only speak for the Hotmail service since this is the one we're supporting. If you pay for your Hotmail account, there'll be no graphical adverts on it. As for other Windows Live services, most of these services are free because... More

I’m sorry fixit. Ads allow us to keep Hotmail a free service and the only way to completely remove this is to subscribe to MSN Premium or Windows Live Hotmail Plus. Please also note that subscribed accounts have additional features such as a non-expiring account... More

If your like me and need to use a 800x600 screen or larger, the new placement of the ad on the right side of hotmail, blocks out the subject line of all emails. This URL is the feedback for hotmail to make your complaints about hotmail. http://cfm.v4.msn.com/IRTWEB... More

Hi! I moved this thread to the "Windows Live Hotmail Feedback Forum." Loralie : Please be advised that paid accounts provide the user with an ad-free experience. With this, I checked the account that you've given and found that it's free. Note that... More

Hi Odean, I've viewed the screenshots you gave and everything's quite normal, but of course, you don't like to have the ads and the Quick Add feature in there. Want to have everything eliminated? Try Windows Live Mail. You can download this for free via... More

Hi Prairiegirl, We regret to inform you that this cannot be moved to another section of the page in the new version of Windows Live Hotmail. We'll have this forwarded to the Product Team so they can take a look at it. We're sorry if you don't prefer the... More

Hi Odean, We appreciate the feedback you gave us regarding the banner ad and we assure you that the Product Development Team reads this. We're sorry for the inconvenience. If you have other feedbacks, you can post it under this (Windows Live Hotmail Feedback) forum... More

Hello guys, You've got the new version of Windows Live Hotmail if you had the ads on the right. We appreciate the feedback you gave but as of now, we don't have an option to have the ads moved from the right to the top. I'll have this submitted to the Product... More

Hi Tsmein4384, I’m sorry to say that you cannot close or minimize the advertisement within your account because you are currently using a free Windows Live Hotmail service. Windows Live Hotmail provides its services and support to you free only because of the... More