I've moved your post to the proper forum – Reading and Writing Messages . Advertising banners only shows on free Hotmail accounts. She can subscribe to Windows Live Hotmail Plus to remove the ads. Check out this link for more info: http://get.live.com/mailplus... More

Hi Montana16, Thank you for bringing this up, however, we can't remove the advertisements you complain about right away. Advertisers shoulder the cost of Hotmail's free e-mail service, that's why their ads appear in your e-mail pages. I'd grant you your... More

Hi DBC, I have moved your post here, as this is the proper forum for it. I will be sending you a PM (private message) to investigate this. To check for PM's, follow these steps: 1. Click on your "Sign in name" right beside "Signed in" as found... More

Hello MCable, Pianoman101, simonb150, Halmaughan, Jamesswift1000, Pj_borlace, Cranial, Jamiergb, Thatbloodyperfumead, and MattintheUK, Thank you for reporting this to us. We are currently looking in to this issue. The screenshots that most of you have provided will... More

Hi Pianoman101! I’ve also sent you the instructions on how to capture a screenshot through PM. Here’s how you can view your PMs in Windows Live Solution Center: Click on your “Sign in name” at the upper right part then under “My private... More

Hey Mcable- I've moved your posts to the Reading and Writing Messages forum so I can properly address your concern. Send us a screenshot of the ad that’s causing inconvenience in your account. I’ll send the instructions on how you can do this via Private... More

Hi there! I am glad to know that you do not have advertisements in your account. Having advertisements on other Windows Live services removed is not part of our paid services. But I do hear your concern about this. I have forwarded your feedback to our product team... More

Hi Mark, I have moved your post here, as this is the proper forum for it. I will be sending you a PM (private message) to investigate this. To check for PM's, follow these steps: 1. Click on your "Sign in name" right beside "Signed in" as found... More

BBH Hi! I’ve moved your post here in the Reading and Writing Messages Forum. For us to investigate what advertisement is in your friend’s outgoing messages, We need his e-mail address. Please tell him to contact us directly by posting here in the Windows... More

Hi Dr. Cress and Kumaran, I have joined your post to a similar thread. Just to clear this up: Free Accounts have advertisements added at the very end of an e-mail, since this pays for the account being "Free" for users. A Paid account (these are the ones that... More