Hi Montana16, Thank you for bringing this up, however, we can't remove the advertisements you complain about right away. Advertisers shoulder the cost of Hotmail's free e-mail service, that's why their ads appear in your e-mail pages. I'd grant you your... More

Hi Pianoman101! I’ve also sent you the instructions on how to capture a screenshot through PM. Here’s how you can view your PMs in Windows Live Solution Center: Click on your “Sign in name” at the upper right part then under “My private... More

Hi ChipB, I understand your concern but we're asking for vital information that will help us help you in resolving this issue. Without this information, we won't be able to proceed with the investigation. We value the security and confidentiality of the information... More

I can't provide an exact date/time, or guarantee that the ads will be moved back to the top. But since we've already forwarded your feedback to the product team, what I can assure you is that they are reviewing and considering all the feedback/suggestions that... More

If your like me and need to use a 800x600 screen or larger, the new placement of the ad on the right side of hotmail, blocks out the subject line of all emails. This URL is the feedback for hotmail to make your complaints about hotmail. http://cfm.v4.msn.com/IRTWEB... More

@ Scullyjohn Point taken. We are open to any comments about the adverts displayed in Hotmail. See my previous post on how to send your feedback. Since you do not want to see any adverts or get a subscription just to remove it, I suggest accessing your account through... More

@ MdB Let me know the following info to isolate the issue: - Does the same thing happen when you access your account on a different computer with a different Internet connection? - Does this issue occur with other Hotmail accounts that are being accessed on your computer... More

We need to visualize this and for us to do it, we need you to send us a screen shot. I've already sent you a private message (PM) for us to begin. To read a PM: Click on your name displayed next to “Signed in as” in WLSC page, you will be sent to your... More

It's by design that free Windows Live Hotmail accounts have advertising banners inside the account page. Note that Windows Live Hotmail provides its services and support for free because of the support of our advertisers. On the other hand, our paid accounts don't... More

[quote user="cruzincaril"] oh ok..thanks for that..im new on this forum so forgive me if i said anything i shudnt..i still have the rite side flashing ads also [/quote] Hi cruzincaril, No offense taken. What my colleague Jordan tried to convey is that you... More