Hi kittielover , Since free Hotmail accounts are run with the support of our advertisers, I am sorry to say that the advertisement in your account cannot be removed. Nevertheless, I’ve forwarded your concern to our product development team to review. For now,... More

I understand that the issue you’re encountering has become a frustration and I respect how you feel about it. If you’re still interested to fix this issue, my colleague has responded to your other post and asked for your permission for us to access your... More

I have a problem at the minuet it's driving me up the wall, I keep recieving and also sending links to chat,porn,and other kinds of sites. I have run my antivirus and spyware and all sorts of other things checked my fire wall and they still keep popping up I have... More

i have read hundreds if not thousands of hotmail users that are as repulsed & disgusted as i am about the content of the right side ads on our hotmail. pictures of revolting teeth & gross open mouths make me want to vomit! as if that's not revolting enough... More

Hi pverville , I’ve checked the links that you provided and were able to view an advertisement. However, since you only provided a picture of the advertisement, I cannot verify the problem that you’re experiencing. For a speedy investigation, provide a screenshot... More

Hi dogfood60 . I understand that you do not want to change your dektop resolution. As a workaround, I suggest that you setup your account using an e-mail client. If you're interested, please visit the Solution entry below: http://windowslivehelp.com/solutions/settings... More

Thanks for the workaround langware. wolfie , this is currently by design and we don't have the option to within Hotmail remove or minimize the advertisement banner on the right side. However, you may want to try langware's advise. More

Everyone: I greatly appreciate your understanding about the advertisement in Hotmail. Thank you for your feedback. More