The ad that is usually running down the right side of the page has now moved to the left. It completely covers the menu navigation pane, so I can't move between my inbox and other email folders. Why did it move and how do I get it to go back to the right? I can't... More

i have read hundreds if not thousands of hotmail users that are as repulsed & disgusted as i am about the content of the right side ads on our hotmail. pictures of revolting teeth & gross open mouths make me want to vomit! as if that's not revolting enough... More

I pay for the yearly subscription to Hotmail Plus, and dont expect to see adverts taking up 1/3 of my screen. On your website it say No Graphical Ads just your mail - This is not the case for me. When paying for a service that is advertised I expect to recieve it. Any... More

The vertical advertisement has not been moved to the left and remains on the right side of the page. This issue is most likely because of incorrect browser settings and Internet filtering browser functions interfering with the operation of Hotmail. Sometimes, instead... More

I have an older HP with P4 1.6, 1G ram, XP Pro 32bit, ATI Radeon 9200 video card and using Firefox 3.5.2 . Have been using MSN mail and Live for many years with minimal issues until recently. Everytime the ATT advertising plays on the sidebar my computer slows to a... More

Thank you Langware again for being the only respondant to my deeply-felt complaint about the loss of my compostion space to the damn 'Quick Add' panel, for your suggestion to use Firefox instead of IE7 and instructions. I will consider doing this, but as you... More

Hi there. I'm sorry to hear that you're encountering difficulties with your e-mail account, caused by the advert on your e-mail page. Currently, you can't remove or reduce the size of the advert that shows on your e-mail page. What I can do for you is to... More

Hi can someone tell me why msn hotmail runs very slow like a 286pc when adverts are being run at the side of msn i.e like the o2 advert or the nokia n series advert is running,i find that it takes me 25 to 30 mins to get through my email and it takes between 5 and 8mins... More

Hi My e mail seems to be infected. Everytime I write or reply to an e mail an extra paragraph is added to the bottom of my mail. This is done automatically without any action on my part. The text reads "Hey， how are you doing recently? I would like to introduce... More

An advertising pane appeared on my Email window and it is annoying. It changes advertisers periodocally. I see that there is an icon for it under the "Related Places". However, there is no way to turn it off. How do I get rid of it? More