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Re: --

Hi Montana16, Thank you for bringing this up, however, we can't remove the advertisements you complain about right away. Advertisers shoulder the cost of Hotmail's free e-mail service, that's why their ads appear in your e-mail pages. I'd grant you your... More

Last updated in Reading and Writing Messages Dec 14 2008 by Windows Live Jordan C

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Re: Pop Up Ads Interfering with email functionality

Hi ChipB, I understand your concern but we're asking for vital information that will help us help you in resolving this issue. Without this information, we won't be able to proceed with the investigation. We value the security and confidentiality of the information... More

Last updated in Reading and Writing Messages Jan 26 2009 by Windows Live Joseph D

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Re: Unable to open e-mails

Millow, incorrect browser settings and Internet filtering browser functions interfering with the operation of Hotmail may cause the issue. Clearing your temporary Internet files and deleting your cookies usually resolves your issue. It can also maintain your browser's... More

Last updated in Reading and Writing Messages Mar 16 2009 by Windows Live Joseph D

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Re: Indigo pop-up?

mad1mack2 , the issue you have described is most probably caused by spyware or adware. Spyware programs exhibit many different behaviors such as delivery of unsolicited pop-up advertisements, the monitoring of Web browsing activity for marketing purposes, or the re... More

Last updated in Reading and Writing Messages Oct 09 2009 by Windows Live Anna P.

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Re: Advertising

To remove the ads (All of it), you’ll need to subscribe to Windows Live Hotmail Plus or MSN Premium. If you take advantage of this premium feature, you will also get a larger attachment support, a non-expiring account, and ability to access account from an e-mail... More

Last updated in Reading and Writing Messages Mar 18 2009 by Windows Live Ricardo D.

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Re: unwanted message in my e-mail

You should not get a pop-up when you try to send or forward an e-mail Jc53. Please scan your computer using an antispyware and antivirus programs. Please make sure that those programs are updated before running them. More

Last updated in Mail Delivery Apr 02 2009 by Windows Live Ricardo D.