I've moved your post to the proper forum – Reading and Writing Messages . Advertising banners only shows on free Hotmail accounts. She can subscribe to Windows Live Hotmail Plus to remove the ads. Check out this link for more info: http://get.live.com/mailplus... More

Hi Montana16, Thank you for bringing this up, however, we can't remove the advertisements you complain about right away. Advertisers shoulder the cost of Hotmail's free e-mail service, that's why their ads appear in your e-mail pages. I'd grant you your... More

Hey Mcable- I've moved your posts to the Reading and Writing Messages forum so I can properly address your concern. Send us a screenshot of the ad that’s causing inconvenience in your account. I’ll send the instructions on how you can do this via Private... More

Hi there! I am glad to know that you do not have advertisements in your account. Having advertisements on other Windows Live services removed is not part of our paid services. But I do hear your concern about this. I have forwarded your feedback to our product team... More

[quote user="Dr. Cress"] I wrote a post re this but it appears to have disappeared before I could read replies. Is it possible to send email without the line that advertises hot mail and has the link to create an account? Thank you. [/quote] Hi Dr. Cress,... More

Hi, I've moved this post to the Reading and Writing Messages Forum. While we are investigating this issue, I'd appreciate if you could optimize your browser settings to ensure that its not contributing to the issue. Please visit the Help documentation of your... More

Hi ChipB, I understand your concern but we're asking for vital information that will help us help you in resolving this issue. Without this information, we won't be able to proceed with the investigation. We value the security and confidentiality of the information... More

@bfg: I know how you'd like to read your messages properly. I've also noted your feedback for future improvements. This may be time consuming for you but in the meantime, to get this fixed, please visit this link and follow the steps given by Jordan: http:/... More

@meluvharibo: For further investigation, I’ve sent you a private message. Here's how to check it: 1. Click on your sign in name on the upper right part of this page, above the "Sign Out" button. 2. Under "My Private Messages" click "Cannot... More

Hi Arie, There’s no option to revert back your account to the previous version. Soon, all Windows Live Hotmail users will be using the new version. Advertisements from the right side should not take up more space. This issue usually happens to users using a lower... More