Everytime I send a new e-mail or reply to one I received, an endorsement for an online business (see below) is in the text field. I have also began to hear from some people in my address book, that they are getting this message from me??? Help! hi: Heya, how are you... More

I cannot read or write emails, every few seconds the page I am on, either Inbox or Compose/reply message switches to another page with the flash advertisement on top. Today's advertisement being Windows Live Messenger. There is nothing for me to click to get back... More

Hello MCable, when you are in INbox, or reading/replying an email, does the page keep switching to another page with the ad on the top? Thats what keeps happening to me, and I have to backspace, then it switches back to ad page after a few seconds. It only happens to... More

Hello Anna P. Ok i will get a spyware, but the advertisement seems like it may be a hotmail ad? because its about Windows Live Messenger. This is the most frequent persistent ad and keeps coming back such that I cannot even read my email. Other less frequent ads are... More

Hi Yilin, I’ve edited the e-mail address you posted for security purposes. I suggest that you try to access your account using another computer. This will help us isolate if the problem you are encountering is with your account or the computer you are using. I... More

ChipB, I know that this can be wearisome but please be assured that we are investigating this issue with utmost priority. Please post your Hotmail account for investigation. In the meantime, I strongly suggest that you frequently save a copy of the e-mail you are composing... More

Hi, I've moved this post to the Reading and Writing Messages Forum. While we are investigating this issue, I'd appreciate if you could optimize your browser settings to ensure that its not contributing to the issue. Please visit the Help documentation of your... More

Hi MapleLeafCloser, I will be sending you a PM (private message) to investigate this. To check for PM's, follow these steps: 1. Click on your "Sign in name" right beside "Signed in" as found at the upper right side of the page. 2. Click on the... More

[quote user="joshua critch"] Since early December i have been unable to use my account as the home page defaults to a blank page with a banner advertisement ( either Casio Cameras , Air Asia or the latest version of Messenger ) . If I click on something the... More

Advertisements allow us to keep Windows Live Hotmail a free service. Advertisements are automatically removed when you subscribe to a paid service such as Windows Live Hotmail Plus. Visit this link for more info: http://get.live.com/en-us/mailplus/features fyi: I’ve... More