@Licona For me to take a look into this, I need to know your e-mail address. Please post it here. In addition, I need a screenshot of the advertisement that appears on the right side page of your account. I’ve sent a PM or private message from further instructions... More

alzamina , I'm sorry but it isn't possible to disable the advertisements. Also, note that Hotmail released a new version to provide better user experience, and there's no option to revert to the previous version. But if you would like to send a feedback... More

Hi alzamina, I have sent you a PM (private message) to investigate this. To check for PM's, follow these steps: 1. Click on your "Sign in name" right beside "Signed in" as found at the upper right side of the page. 2. Click on the "Advertisement"... More

The reason why the advertisement banner has been transferred at the right side of the page is because your accounts are now in the newer version of Hotmail. You can temporarily set your reading pane setting at the "Bottom" part of the screen by clicking on... More

Same thing has happened twice to me....but I did not loose my contacts - I did however have an additional contact written in what appears to be chinese....I sent an email to those symbols and received back an undeliverable email to this: 林鈺樺 (cid-000905ec4bc7c029@groups... More

MOVE OR DELETE AD BANNER_I cannot read the end of my messages, from a forum that i belong to, with the ad at the "side" of my e-mails, inbox. Can someone help, Please??? they just moved it to the sideof my inbox..... I would just as soon remove the adds. i'm... More

Hi everyone! Currently, this is by design and can't be moved or removed. Also, you can't revert your account to the previous version of Windows Live Hotmail. I'm sorry if you guys are having issues with this. As what Adiran S. mentioned, we'll note this... More

MSN say that by filling in their feedback at http://feedback.live.com/eform.aspx?productkey=wlmail&page=wlfeedback_home_form it will go straight to the Project Team for attention. If we all stand together they MUST listen! Tell everyone else you know to leave feedback... More

When I signed up for Windows Live Mail, I had the option to change back, at ANY time!!! Where did that option go????? I Cannot find it. I am hoping it doesn't have the banner on the side of my email inbox???? Does anyone know how to go back to CLASSIC MAIL ????... More

Hey guys, I'd like to share with you that Windows Live Hotmail provides its services and support to you free only because of the support of our advertisers. If you want to remove the advertisement on your account, you might want to consider upgrading your account... More