I've moved your post to the proper forum – Reading and Writing Messages . Advertising banners only shows on free Hotmail accounts. She can subscribe to Windows Live Hotmail Plus to remove the ads. Check out this link for more info: http://get.live.com/mailplus... More

Hi Montana16, Thank you for bringing this up, however, we can't remove the advertisements you complain about right away. Advertisers shoulder the cost of Hotmail's free e-mail service, that's why their ads appear in your e-mail pages. I'd grant you your... More

Hey Mcable- I've moved your posts to the Reading and Writing Messages forum so I can properly address your concern. Send us a screenshot of the ad that’s causing inconvenience in your account. I’ll send the instructions on how you can do this via Private... More

Hi there! I am glad to know that you do not have advertisements in your account. Having advertisements on other Windows Live services removed is not part of our paid services. But I do hear your concern about this. I have forwarded your feedback to our product team... More

Hi, follow the steps below if you are referring to your e-mail signature: 1. Sign in to your Windows Live Hotmail account. 2. In the upper-right corner of the page, click "Options" and then click "More options." 3. Under "Customize your mail... More

[quote user="Dr. Cress"] I wrote a post re this but it appears to have disappeared before I could read replies. Is it possible to send email without the line that advertises hot mail and has the link to create an account? Thank you. [/quote] Hi Dr. Cress,... More

Hi! I've moved your post to the Reading and Writing Messages forum. If the message is automatically added to every e-mail you send out, this means that your account’s personal signature was modified. Here’s how you can remove the message: Sign in to... More

@ ChipB, @ Brian Lim, I've sent a private message (PM) to both of your WLSC accounts. You can access your Private messages (PMs) by clicking on your name displayed next to Signed in as in WLSC page. You will be sent to your profile page where you can view all the... More

Hi, I've moved this post to the Reading and Writing Messages Forum. While we are investigating this issue, I'd appreciate if you could optimize your browser settings to ensure that its not contributing to the issue. Please visit the Help documentation of your... More

Hi MapleLeafCloser, I will be sending you a PM (private message) to investigate this. To check for PM's, follow these steps: 1. Click on your "Sign in name" right beside "Signed in" as found at the upper right side of the page. 2. Click on the... More