I'm trying to access my hotmail plus account through POP3 on the iphone. I get an username or password incorrect error. I have tripple checked both username and password to be input correctly. The same error occurs when I try accessing my account using POP3 from... More

Hi ShirleyAnn, I checked your account and our records show that it is a new account because it has undergone a period of inactivity. This happens when you do not access your account in http://mail.live.com for a period of 120 days. When you reactivated your account... More

Hi ShirleyAnn, To help reduce the amount of spam that users send from Windows Live Hotmail accounts, we limit the number of recipients that you can send a message to at one time. To send a message to multiple recipients, please make sure that you include only the number... More

Hi liz_harmath, Since this "reputation" is system generated, we have no way to determine how long this period will last. Nor can we increase the number of recipients of your e-mail. To make sure that your accounts are not blocked from sending e-mail, follow... More

Hi kristir6 . Windows Live Hotmail accounts can send a maximum of 250 messages per day with 50 e-mail addresses as recipients in one sending including e-mail addresses on “To:”, “Cc:”, and “Bcc:” fields. About your account being blocked... More

Hi, Melanie. Basically, there's no difference between live and hotmail accounts. They are just domains but they are both hosted by the Hotmail server and functions the same. I've checked your live account and determined that it was blocked due to a Terms of... More

Before we proceed, which one of these error messages are you encountering? This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please click here. Or You have sent the maximum number of messages... More

Just to clarify augdog , which of these error messages are you encountering? -You've reached the limit for how many messages you can send in 24 hours. Please save your message and send it later. Learn more -This account is currently blocked from sending messages... More

Hi Jane, The characters you are being asked to enter is part of the Human Interactive Proof (HIP) validation process we have implemented to verify valid users and to help stop both incoming and outgoing unsolicited messages (SPAM). This security measure helps make it... More

@indybootcamps Please be more patient because the Abuse Team is currently running into backlog. It takes longer than expected to get a response from them and it depends on the complexity of your issue. But if you were able to successfully send an inquiry to them, they... More