I know how to get into my account settings and manage all of that stuff. Getting there isn't the problem. I click on close my account, type in my password for identity purposes and after I click yes this message comes up EVERY SINGLE TIME! CANNOT CLOSE! One or more... More

Hi Chester1443 , thanks for this info. I've moved your post to the Non Hotmail Questions forum because I'll be referring you to another support team. Based on the message that you've posted, your concern's related to the Windows Live OneCare Family Safety... More

Hi, tanja . I'm sorry to hear that the abuse team told you that. I've reviewed your account and I've verified that this issue is within their support boundary. Please try to contact them again at abuse@hotmail.com . They should be able to investigate your... More

I am sorry about your Hotmail account Leli . Currently, only the Windows Live Customer Support Team ( Abuse Team ) investigates and considers account for reopen. We (the moderators here in WLSC) don’t have the tools to reopen closed accounts. To know more about... More

Thank you for the additional information Bob . It’s possible that your Internet service provider is experiencing an issue connecting with the Hotmail website. You can contact their support team to verify this. You can also ask assistance on adding the Hotmail... More

Hi Mr.UAE , Currently, the Abuse Team is handling large volume of service requests. You can check the update here: http://windowslivehelp.com/community/t/13916.aspx For now, I recommend that you wait for a response from their team. They’re the only support team... More

I would like to help you out on reopening your account SkyDiver . However, we (the moderators) do not have the tools to do this. Currently, only the Windows Live Customer Support Team ( Abuse Team ) has the tool to investigate and reopen closed accounts. Moving on,... More

fahda saad , based on our records, your Hotmail account has been blocked by our automated spam filter. Sadly, I cannot reopen your Hotmail account. To have your account investigated and reopened, get in touch with the Windows Live Customer Support Team ( Abuse Team... More

@ laceycuthbert Hi. The abuse team is handling this issue and only them can investigate on your account. Make sure that you’ve provided an alternate e-mail address where they can contact you. For now, all you can do is wait for their response. I assure you that... More

Mj24 , I've joined your posts and moved them to the Sending Limits forum. Please provide us your Hotmail e-mail address so we can investigate and see if your account can still be unblocked. [quote user="mj24"]My account seems to have benn comprimised by... More