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Re: account currently blocked from sending messeges

@ aviv I see. I have rechecked your account and found that a Spam message was sent to all your contacts thus triggering our Spam Filter to block your account. I have modified your account so you can start sending messages. What you need to do not is to prevent this... More

Last updated in Sending Limits Apr 11 2009 by Windows Live Anthony C

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Re: Lost Contacts after spam email

sarajean, our Product Team is already aware of this issue and we found out that it's caused by Malware. For more information and help about this, visit our Solutions page. Here's the link: Protecting Your Identity: You can’t afford to take the back seat... More

Last updated in Contacts & Address Book Apr 16 2009 by Windows Live Anna P.

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Re: Sending Limits

For your first account, upon investigation, we found out that malware is the reason for this. To maintain the security of your account, please refer to: http://windowslivehelp.com/solutions/safety/archive/2008/10/24/protecting-your-identity-you-can-t-afford-to-take... More

Last updated in Sending Limits Apr 17 2009 by Windows Live Tyrone R

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Re: Unable to send e-mails;

Hi. I've reviewed your account and confirmed that our automated spam filters blocked it. I've now unblocked your account and you should now be able to send messages. About your concern on the e-mail that appeared to have come from your account, we’ve verified... More

Last updated in Sending Limits Apr 17 2009 by Windows Live Shiela F

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Re: account blocked unable to send emails

After carefully reviewing your account, I've unblocked it. You should now be able to send e-mail. As for the e-mail that's being sent from your account, this is due to malware. I'd like to refer you to: http://windowslivehelp.com/solutions/safety/archive... More

Last updated in Sending Limits Apr 23 2009 by Windows Live Tyrone R

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Not Yet Rated

Re: Account blocked from sending messages.

Let me know your e-mail address so I can check on it. Moreover, I suggest that you check out this link to learn how to keep your account more secure: http://windowslivehelp.com/solutions/safety/archive/2008/10/24/protecting-your-identity-you-can-t-afford-to-take-the... More

Last updated in Sending Limits Apr 23 2009 by Windows Live Celeste G.

50.00

Solve Rate
50

Re: My account has been blocked from sending emails

coventry1985 , I have reviewed your account and have found out that it was blocked by our automated spam filters. I have unblocked your account. You should now be able to send messages. Moving on, it's possible that your account was attacjed by Malware that's... More

Last resolved a question on Apr 24 2009
Last updated in Sending Limits Apr 24 2009 by Windows Live Anna P.

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Re: Email hacking and Deleted contacts

@ stuffbyme and chua3788 Hi guys, thanks for the info that you’ve provided us. I’ve checked both of your account and tried to recover your list of contacts. Luckily, I was able to retrieve them. Check out my e-mail with the subject, Recovered contacts .... More

Last updated in Accounts and Passwords Apr 24 2009 by Windows Live Shiela F

100.00

Solve Rate
100

Re: Account Blocked from sending messages

I’ve moved your post here in Sending Limits Forum. We found out that malware is the reason for this. I recommend that you scan your computer for malware or spyware infection. If you’d like, you can use Windows Live Defender to scan your computer. If you’re... More

Last resolved a question on Apr 26 2009
Last updated in Sending Limits Apr 26 2009 by Windows Live Jeffry D

100.00

Solve Rate
100

Re: help URGENTLY please!!!!

bakloulbaklawa, our Product Team is already aware of the first issue you reported and it seems that it's being caused by Malware. For more information and help about this, visit our Solutions page. Here's the link: Protecting Your Identity: You can’t afford... More

Last resolved a question on Apr 29 2009
Last updated in Contacts & Address Book Apr 25 2009 by Windows Live Anna P.