Happy New Year, indeed! Although I have never used my hotmail account on a public computer, and have been exceedingly careful about my password--I have never had a computer virus and never had anyone break into my email during my 17 years using email--someone succeeded... More

OK, you might laugh but I'm in the habit of emailing myself bits and pieces I want to remember or keep in one place... Was just tidying my inbox when the idea occurred that I could move one such email into the junk folder where it would show up as unread - stupid... More

Hi Chester1443 , thanks for this info. I've moved your post to the Non Hotmail Questions forum because I'll be referring you to another support team. Based on the message that you've posted, your concern's related to the Windows Live OneCare Family Safety... More

Hi Rob, I’ve checked your account and verified that it was closed due to a violation. Just like what other users did, you need to contact Windows Live Hotmail Customer Support or the Abuse team to assist you with this. They’ll be investigating your issue... More

Hi! I've reviewed your new account, and I'm pleased to inform you that I have unblocked it. Please try sending e-mail again; you should no longer receive the same error. As for your concern that spam is being sent from your previous account, I suggest that you... More

@ red dwarf Thanks for the account. I have checked your account and made the needed modification so you could start sending messages. Can you try to send a message and confirm if it gets send? As for the messages sent from your account, I suggest that you change your... More

Hi FC . Please provide us your e-mail address and I'll investigate your concern on sending e-mail. About the spam being sent to your contacts, I confirmed that Windows Live Customer Support Team could help you with this issue. You can contact them direct through... More

Hi soccergurl2455 , I am glad to let you know that you can send messages again. I’ve successfully removed the restriction set by our automated spam filter to your account’s sending capability. To prevent the same problem from happening, follow the tips here... More

Unfortunately, it's not possible to block your sending capability manually. However, please note that our automated spam filters will block your account if the Terms of Use (TOU) has been violated. To obtain further assistance regarding the spam messages, please... More

Kyi , I’ve checked your Hotmail account’s sending capability and verified that it has been restricted by our automated spam filter. I’m glad to let you know that I’ve removed the restriction set to your account. You can now send messages again... More