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Re: Account closed

Hi Rob, I’ve checked your account and verified that it was closed due to a violation. Just like what other users did, you need to contact Windows Live Hotmail Customer Support or the Abuse team to assist you with this. They’ll be investigating your issue... More

Last resolved a question on Jan 13 2009
Last updated in Non Hotmail Questions Jan 13 2009 by Windows Live Angelica A

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How long until account automatically deletes and becomes available again?

I had a Hotmail account that I lost the password to about a year ago and haven't been able to log in since. Back in the day when this happened I was able to allow 90 days for the account to be deleted and then just reactivate by signing up again but as I try to... More

Last updated in Accounts and Passwords Jan 31 2009 by bluelegacy

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Re: Account Closed. Accesss Denied.

Hi Guys, You will need to contact the Abuse Team with regards to your accounts that have been closed. To get in touch with them, send a service request to abuse@hotmail.com. Note: It may take a little longer to get a reply from them, as they prioritize the e-mail sent... More

Last updated in Accounts and Passwords Apr 02 2009 by Windows Live Alvin F

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Re: Delete my account

Hi there Alex ! If you want to close your account, manually close it using the steps in the Help pane of your e-mail page. To permanently close it, you shouldn't use that address to sign in to your e-mail, Windows Live Messenger or any Windows Live ID sites because... More

Last updated in Accounts and Passwords Feb 12 2009 by Windows Live Shiela F

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Re: access denied,account closed

Hi Peaches455, I’ve checked your account and verified that you need to contact the Abuse team to assist you with your concern. They can provide explanation why your account was closed and have it reopen if possible. Send an email to abuse@hotmail.com and inform... More

Last updated in Non Hotmail Questions Apr 15 2009 by Windows Live Angelica A

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Re: account has been closed

Hi Sid , Currently, the Windows Live Hotmail Customer Service (Abuse Team) is handling a large number of service requests. This is the reason why you’re experiencing delay from their team. I assure you that they’re doing their best to address all service... More

Last updated in Accounts and Passwords Apr 29 2009 by Windows Live Isabel M

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Re: This account has been closed

@ Tutu : Having your account closed can be tough. You can use c@rlo ’s suggestion when verifying if an account was indeed closed. Nevertheless, I’ve checked your account and verified that the problem you are encountering can be better addressed by the Windows... More

Last updated in Accounts and Passwords Dec 25 2008 by Windows Live Isabel M

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Re: This account has been closed

Hi duxy27, I’ve checked your account and verified that it is working properly and it has not been closed. Try to access your account through http://mail.live.com/ using your password. Thanks. FYI: I’ve removed your e-mail address from your post for security... More

Last updated in Accounts and Passwords Feb 02 2009 by Windows Live Arnold L

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Our Account acces has been denied!! HELP!!!! HELP!!!!!

Dear team, Our account is currently closed and we have been denied access. We are a school and we need to continue to have open communication with our parents and this has prevented us from doing such. It has been closed and denied for the past 3 days. It is very vital... More

Last updated in Accounts and Passwords May 15 2009 by esperanzapto

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Re: Error on login: Account Closed Access Denied

jk15jason2 , currently, the Windows Live Hotmail Customer Support (Abuse Team) is handling a large number of service requests. This is the reason why you’re experiencing delay in receiving a response from their team. Since they’re the only team who can investigate... More

Last updated in Non Hotmail Questions May 15 2009 by Windows Live Isabel M