Hi emc3839, it's possible that the host that handles your paid account underwent maintenance. We do this once in a while to guarantee optimum performance. It usually lasts only for less than an hour. For more information about server maintenance, you may want to... More

[quote user="DBCarney"] After numerous attempts to get your response to print and finding that due to Windows Live now causing conflict with my printers operation I deleted Windows Live from my PC as it was more of a problem than a help.....If you want you... More

[I've already asked for help on this matter but in another section (new visitors)sorry] Every time I try to sign in with my other account i get: "The Windows Live Network is unavailable from this site for one of the following reasons: This site may be experiencing... More

@ Sharon shepard I’m sorry but due to privacy reasons we can’t move the information from one account to another. I’ve checked on our records and found out that your account isn’t closed but has been locked out. You’ll need to contact the... More

[quote user="spacebee"] I also have this error. I have Private Messaged the moderator (?) my email address. My email is extremely important to me, please can this be sorted asap? Thanks. EDITED to say that I can now access - thank you so much for sorting this... More

@ arshie There’s a solution about the problem you’re having. You can visit it through this link: http://windowslivehelp.com/solutions/servicemgt/archive/2008/12/26/what-to-do-if-you-can-t-sign-into-windows-live-hotmail.aspx In the meantime, I encourage you... More

I have not been able to access my hotmail account for three hours now. All I get is a message saying that maintenance is being done and that I should check back in a few minutes or "let us know if you've been waiting more than an hour." More

Hi alfonsomor, I’ve moved your post to the Accounts and Passwords forum. There’s a solution post and a help section that you can check on how to handle this issue. Here’s the link: http://windowslivehelp.com/solutions/accounts/archive/2008/10/27/problems... More

For the last 24 hours I have been unable to sign in to my hotmail account. I receive the error: The e-mail address or password is incorrect. Please try again. After attempting to sign in several times, I went through the change password procedure, however received the... More

Let me know your e-mail address so I can immediately investigate. Also, there’s no need for you to create another account just to tell us you have a problem. You can just register your existing account on this site (WLSC) and post a message on designated forums... More