Christine, what's your e-mail address and the exact error you're getting when sending e-mail? Reagrding your concern on bieng asked to verify your account, I believe you're referring to Human Interface Proofing (HIP). It is used to prevent spam computers... More

@ willbnurses2010 Post your e-mail address. @ Nantymoel Have you already tried to complete the HIP process? If yes, what happened after you typed in the characters? Regarding the error you got here in Solution Center, this can be caused by a cluttered browser. I suggest... More

Hi Joie Trott, I’ve reviewed your account and determined that it was blocked due to a Terms of Use violation. While I am not able to discuss the specific reason on why your accounts were blocked, here are some possible reasons: • Unwanted e-mail or "spam"... More

Thanks for the update AyalaRosen . I am glad to know that you’re now able to successfully send messages from your account. To prevent the same problem from happening, check this link for some tips shared by my co-moderator: http://windowslivehelp.com/community... More

Thanks for clarifying that ReeRoi . The characters you were asked to enter is part of the Human Interactive Proof (HIP) validation process we've implemented to verify valid users and to help stop both incoming and outgoing unsolicited messages (spam). Moving forward... More

The characters that you’re viewing is part of the Hotmail Human Interactive Proof (HIP). To help protect Windows Live Hotmail customers from unsolicited e-mail or “spam,” we periodically verify that the account is being used by a person and not by... More

L L , I reviewed your account and verified that it was blocked due to a Terms of Use violation. While I’m not able to discuss the specific reason on why your account was blocked, here are some possible causes: • Unwanted e-mail or "spam" •... More

Hi blackpooldan, I have reviewed your account and have found out that our automated spam filters blocked it. I have unblocked your account. To help prevent your account from being blocked again, use these tips: - Check your contacts and recipients lists to make sure... More

@ bubuche Thanks for the details. I see that you got this while using Windows Live Mail. Were you able to complete enter the characters needed so you can continue to use your account? Try to sign in to the Windows Live Hotmail website and send a test message. If you... More

I’ll help you out with your sending problem KariLF80 . To properly investigate your issue, post your Hotmail e-mail address here and the complete error message that you’re getting when being blocked from sending messages. Moving forward, you mentioned that... More