Hi Tony, I've edited your e-mail accounts to protect your from being spammed. I need additional information to further investigate your issue. Please provide answers to the following questions: - What are the detailed steps that you have taken that led to your problem... More

Hello mrskrs, The old account you gave us doesn't exist in our records. Please check if it's the correct one. Also, are you having problem in accessing it? Are you getting an error when viewing your messages? fyi: I've removed your e-mail address from your... More

I understand that occassionally the servers will need maintenance - but my Hotmail account, which I have had for YEARS and I pay for - I use for business and for it to be down without any warning is unacceptable. I have a hard time believing that a service as huge as... More

Hi Roger, I'm sorry to know about your issue. We'll need to investigate first why this problem is happening to your e-mail account. Please reply to this post with your Hotmail account. Can you also specify on when this problem first occurred? In the meantime... More

I entered all of my account information properly, as per the instructions for adding my Hotmail account to Outlook, and I get this error message when attempting to retrieve my mail with my Apple Mail client: "The server error encountered was: The connection to... More

Hi, RE:- <edit>@hotmail.com I have been having problems with this for over a month now, but as I only had one email address I had problems recieveing responses from the support team given in the link on the eror message. This all hapened after I noticed spam e... More

Hi Mikem. I know you're concerned about the privacy of your e-mail account. If you've noticed in other posts, the moderators are editing all e-mail addresses so that it won’t be exposed to the public because we’re also concerned about our users privacy... More

Sorry to hear that, Vern. Don’t worry, all you have to do now is get in touch with Windows Live Technical Support Team for they are the best department to help you with this problem. Here’s how to contact them: 1. Go to https://support.live.com/eform.aspx... More

Happy New Year to everyone ... It have been receiving the following message for the last 4 days: "This option is temporarily unavailable because incorrect information was entered too many times. Please try another reset option or try again later." I have changed... More

Hi, I normally login automatically to my hotmail account. However, for some reason yesterday it asked me to enter my password, which I had temporarily forgotten. After a few attempts, I tried the 'email the password to alternate account' option, but have no... More