Hi FatalGinger, There’s a posted Solution which will help you reset your password. Since you were not able to set an alternate email address and secret question and answer, I suggest that you look for the information regarding Windows Live ID Validation. You may... More

Hi Pob! There’s a solution link that talks about this issue. Check out this link for more info: http://windowslivehelp.com/solutions/accounts/archive/2008/10/27/problems-signing-into-hotmail.aspx BTW: I've moved your post to the Accounts and Passwords forum... More

Paul, based on the information you provided, you need to reset your password to be able to access your account agai and receive its messages. I suggest that you visit our Solutions page to know how to reset password. How do I Reset my Password? http://windowslivehelp... More

Hi oldnavychief , To ensure that your browser is not causing the issue, I suggest that you optimize your browser setting. If you're using Internet Explorer, please refer to the instructions on the link below. Otherwise, see the documentation for that browser. http... More

Hi melissa040708, to reset your password, please visit our Solutions page. Here are the links: How do I Reset my Password? http://windowslivehelp.com/solutions/accounts/archive/2008/10/27/how-do-i-reset-my-password.aspx I forgot my password. http://windowslivehelp.com... More

@ jerikka We appreciate the screenshot you have provided. In your e-mail to our test account you also provided the Windows Live ID you are having issues with, I‘ve checked our records and verified that the mailbox associated with that Windows Live ID is not activated... More

[quote user="safteynet"] I wanted to check to see what would happen if I tried the reset password option yesterday. I got the reset password email sent to my alternate email. I did not acknowledge the email but ingnored it. I since have gotten another reset... More

Hi Jake, I checked the account that you have provided and our records show that it does not exist on our system. If this is the correct account, then it has been deleted due to a period of inactivity. In this unfortunate case, I am unable to help retrieve your lost... More

@ toots I‘ve checked our records and verified that the mailbox associated with the Windows Live ID that you have provided is not activated. To activate your Windows Live Hotmail account: 1. Please go to http://mail.live.com/ . This will take you to the Windows... More

[quote user="deathvortex"] ive tried this website numerous times, it doesnt work for me..it times out every time. i tried on seperate browsers, now live.com works, but anything with support.live.com doesnt. strange? i dont think im getting my account back... More