I recently received an email claiming my account was set for deactivation, it appeared to be authentic except for the fact that it asked for a password and as far as I know Hotmail representatives aren't supposed to ask. Is this e-mail a scam? The address of the... More

I entered all of my account information properly, as per the instructions for adding my Hotmail account to Outlook, and I get this error message when attempting to retrieve my mail with my Apple Mail client: "The server error encountered was: The connection to... More

I am having problems opening word document and pdf files. Can you please help me! This has been going on and I some times get them open and then there are days like today where they will not open. These are time sensitive documents and need to beable to access them... More

Hi Rob, I’ve checked your account and verified that it was closed due to a violation. Just like what other users did, you need to contact Windows Live Hotmail Customer Support or the Abuse team to assist you with this. They’ll be investigating your issue... More

Hi! I've reviewed your new account, and I'm pleased to inform you that I have unblocked it. Please try sending e-mail again; you should no longer receive the same error. As for your concern that spam is being sent from your previous account, I suggest that you... More

I received this email about my account needing to be verified otherwise it will be closed. Below is the contents of the email: VERIFY YOUR HOTMAIL ACCOUNT NOW TO AVOID CLOSURE!!!‏ From: Windows Live Team ( megannebrzygot @ hotmail . com ) You may not know this sender... More

I just got an email and I'd like to know if its really from the hotmail team because I dont want to give out my password info. Here is what is says.... Dear Account User CONFIRM YOUR WINDOWS LIVE ACCOUNT SERVICES. VERIFY YOUR FREE HOTMAIL ACCOUNT NOW !!! This Email... More

@ red dwarf Thanks for the account. I have checked your account and made the needed modification so you could start sending messages. Can you try to send a message and confirm if it gets send? As for the messages sent from your account, I suggest that you change your... More

Hi FC . Please provide us your e-mail address and I'll investigate your concern on sending e-mail. About the spam being sent to your contacts, I confirmed that Windows Live Customer Support Team could help you with this issue. You can contact them direct through... More

Hi soccergurl2455 , I am glad to let you know that you can send messages again. I’ve successfully removed the restriction set by our automated spam filter to your account’s sending capability. To prevent the same problem from happening, follow the tips here... More