Hi gao_bennett, You need to contact Windows Live Hotmail Customer Support informing them about your suspended account. You can contact them by sending an email to abuse@hotmail.com. I’ve edited your post to remove your account from the subject field to avoid spam... More

Hi there Gao_Bennett! Here are my answers to your questions: 1. Assuming that you don't have an alternate e-mail address, then the Hotmail Abuse Team won't be able to contact you to get this issue resolved. 2. If you're able to access your gao_bennett account... More

Please refer to this post of MSFT Scott H on contacting the Hotmail Abuse Team. http://windowslivehelp.com/community/p/2708/8551.aspx#8551 It sometimes takes longer than expected to get a response from them and it depends on the complexity of your issue. But if you... More

Hi Blocker-mess, I've verified that you posted the same inquiry on a different thread and I’ve also noted that my colleague was already able to reply to it. To avoid any confusion, you may refer to what Sheila has mentioned through this link: http://windowslivehelp... More

Hey lrrenewvatingllc, Did you provide an alternate email address when you contact the Hotmail abuse team? Since your account was closed due to violation of Hotmail Terms of Use (TOU), I suggest that you send them another email with your alternate email address. The... More

I’ve read your sentiments about this problem, ccoffey924 . However, investigation and requests to have a Hotmail account reopened is handled by the Windows Live Customer Support Team ( Abuse Team ). To appeal for your account, send them another service request... More

yesha , to easily address your problem, I’ve merged your recent post with your post earlier. Although I cannot confirm if your Hotmail account has been compromised or not, after my investigation, I’ve confirmed that it’s currently close. To reopen... More

Hi Adil, Happy Birthday! By the way, I’ve checked your account and verified that it was closed due to a violation of Terms of Use. To know if it is possible to reopen your account, you need to contact Windows Live Hotmail Customer Support or the Abuse Team. Please... More

@vigil87420! It looks like your account was closed due to violations in the TOU. The hotmail abuse team can help you with this one. Send a request to their support team to Abuse@hotmail.com . Hope you get your account re-opened! P.S. We value your security and privacy... More

Hi Lally.50 and Barr.moosamr2 , Thanks for the information you guys provided. I’ve verified that both of your accounts are closed due to a violation of Terms of Use. To conduct an investigation regarding this and to verify if your account can be reopen, you need... More