The same thing happened to me on 12/9/08 and I have been trying to get answers from Microsoft about the problem ever since. Finally one of the technicians referred me to this website. Unfortunately, I'm not sure how this actually helps. I'm not interested in... More

Hi dwgentry, I’ve moved your post here at the “Contacts & Address Book” forum since your concern is about the retrieval of your contacts. Going back, I’ve provided you some tips on how to enhance the security of your account: I. Change your... More

Happy New Year, indeed! Although I have never used my hotmail account on a public computer, and have been exceedingly careful about my password--I have never had a computer virus and never had anyone break into my email during my 17 years using email--someone succeeded... More

[quote user="hwmaf"] Hello Isabel M, Please could you send me a similar private message - I have also lost all my contacts. A Japanses electronics company has been emailing advertisements to everyone in my address book! Many thanks for your help. [/quote]... More

[quote user="tigermiger"] Hi i logged into my hotmail account yesterday and all my contacts have been deleted. Also when i log into Windows live messenger all my contacts have also gone? Can you please restore them asap. [/quote] Hey, I was able to retrieve... More

Hey lsettip, I've sent a Private Message (PM) for you regarding this issue. You can access your Private messages (PMs) by clicking on your name displayed next to Signed in as in WLSC page. You will be sent to your profile page where you can view all the conversations... More

I downloaded Windows Live Messenger 9.0 (Final) and every time I sign into it, there are no contacts on my contact list at all, whether online or offline. No contacts show up on version 9.0 Beta also. Even when importing my contact list into Messenger, it doesn't... More

[quote user="f_whittell"] please ignore above post- i have found the PM [/quote] Hi f_whittell , I've received your PM as well. I was able to retrieve your list of contacts, and e-mailed this to your account with the subject Retrieved contacts . Thanks... More

[quote user="Windows Live June M."] Hey lsettip, I've sent a Private Message (PM) for you regarding this issue. You can access your Private messages (PMs) by clicking on your name displayed next to Signed in as in WLSC page. You will be sent to your profile... More

Hi natasha1234 and Bighorn66 , I'll be sending each of you a private message (PM) to properly assist you with this matter. Please access my PM as follows: 1. Click your display name located on the upper right portion of this page, above the "Sign Out"... More