I would like to help you out on reopening your account SkyDiver . However, we (the moderators) do not have the tools to do this. Currently, only the Windows Live Customer Support Team ( Abuse Team ) has the tool to investigate and reopen closed accounts. Moving on,... More

Hi daveanddebinperu , We are instructed to use a newly formulated system to measure the level of a users sending and what the contents are as it relates to Spam. As such, you have now passed muster of the new system and I will be doing a back-end fix so you will be... More

Hi jezzalambert The @hotmail.com account was correct, and the @live,com.au account that you provided Arnold and Sharon does not exist in our database. Anway, we are instructed to use a newly formulated system to measure the level of a users sending and what the contents... More

[quote user="SkyDiver"] Hi Account name : {removed email address} ( Halwsa [@] Live ) Error Message : This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please click here . Cant... More

Hi crumble2 , We are instructed to use a newly formulated system to measure the level of a users sending and what the contents are as it relates to Spam. As such, you have now passed muster of the new system and I will be doing a back-end fix so you will be able to... More

Hi Sophoulalogo, We are instructed to use a newly formulated system to measure the level of a users sending and what the contents are as it relates to Spam. As such, you have now passed muster of the new system and I will be doing a back-end fix so you will be able... More

Hi mom of 7 , We are instructed to use a newly formulated system to measure the level of a users sending and what the contents are as it relates to Spam. As such, you have now passed muster of the new system and I will be doing a back-end fix so you will be able to... More

Hi dca, We are instructed to use a newly formulated system to measure the level of a users sending and what the contents are as it relates to Spam. As such, you have now passed muster of the new system and I will be doing a back-end fix so you will be able to send.... More

Hi mugmar , First of all, here's the solution to what happened to your account; http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx Please finish everything on that link first. Also, I made a back end fix on our... More

Hi a_lawyer_since_1990 , Here's the solution to your issue: http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx I also made a back end fix on our server for your account. You should be able to send messages now.... More