The error message you’re receiving is usually for server maintenance notifications. However, after carefully investigating your account, I’ve verified that the issue you are encountering doesn’t fall to the regular server maintenance. Nonetheless,... More

[quote user="Evsy84"] I am still not able to see my emails. It's been 5 days now since the problem started. My email is <edited>@hotmail.com Is there anything else I can try? Is there a serious problem with my account? [/quote] Hi Evsy84! I've... More

@ Gordon Beal I have checked your account and verified that there is an issue specific to your account. This is why you were unable to access it. Our Product Team is aware of this and is working diligently to fix it. Also, I cannot tell when this will be fixed so I... More

Thanks for the info, I’ve checked your account and found out that what you are encountering is an issue that our product team is currently aware of. They are working diligently to have this fix. I’ve also edited e-mail address that you have posted for security... More

Thanks for sending us the error message you received. This issue has been already escalated to our Escalation Specialists and they’re currently working on it. The thing is, I can’t provide you the exact date to when this issue will be resolved but it’s... More

@ azwaga If you're locked out due to entering your password incorrectly too many times, visit the Solution found in the link below to resolve your issue: http://windowslivehelp.com/solutions/accounts/archive/2008/10/27/problems-signing-into-hotmail.aspx If you're... More

@ Kelly No, the entire Hotmail system isn't down. The issue you're having is account related. I understand that you immediately need to attend to your messages in your account. However, since our product team is still in the process of looking into this problem... More

[quote user="Kelly Virgona"] My email address is <edited>@hotmail.com I can't retrieve any of my messages in my inbox. It has been over 9 hours now and I need to access them asap please! The error message is as follows: Sign-in Error Windows Live... More

You need not to worry, cgorelick . I’ve confirmed that the product team is already aware of the problem and is currently investigating your Hotmail account. Your patience is greatly appreciated as investigation is being performed. Once the cause has been identified... More

Hi Mk_mel, I’ve checked your account and verified that the product team is currently working on a resolution to your issue. I’ve joined your post to an existing thread regarding this. I’ve also quoted Jeffry’s response for issues like you have... More