I have just had my hotmail returned after a hack attempt but now when i sign in I am surrounded by chinese adverts and all my folders show up as boxes and no content. It originally said I was based in China but have changed it to London. Is there a solution to this... More

I'm having problems with messenger. There was a virus that was sent to my computer from a friend and went to everyone in my contacts. my sister also got it from me. i'm not sending it and i can't do anything on messenger because of it. how do i solve it... More

My hotmail account has been hacked, fraudulently used and a person is trying to obtain money by deception. I have been locked out of that hotmail account and out of MSN I cannot access that hotmail account to access my addressees or any of my files. I cannot access... More

Hi estebanlaw – I have moved your post to the correct forum. As what Brandon mentioned earlier not all paid accounts have a 10mb storage size. Since you mentioned that it was included with your purchased Microsoft Office Outlook Live subscription, I suggest that... More

I know how to get into my account settings and manage all of that stuff. Getting there isn't the problem. I click on close my account, type in my password for identity purposes and after I click yes this message comes up EVERY SINGLE TIME! CANNOT CLOSE! One or more... More

why the web page on hotmail won't let me log out? It just say done on the bottom of the loading details window of either internet explorer or fire fox. Is it a bug, it only log out in other pages like msn, home, my home, others pages on msn except hotmail/mail page... More

I am having trouble receiving pictures intact from several contacts. A gray screen appears where the picture should be. I contacted support and was given this address to find the answer. Unfortunately, I am unable to find a solution. Can anyone help me? More

Hi, I have this strange problem, when adding a birthday date to a contact, like 12 March 1942 for instance, on the summary page it appears as 3/12/42 but as I'm in Europe it should appear as 12/3/42. As a consequence, in the Birthday Calendar, which seams to correctly... More

I can access hotmail from my PC at work but not at home. at home when I try to access hotmail it looks like it's attempting to connect then ot says done at the bottom left of the page but my page is blank. I have had this tbl for about 3 weeks. can anyone help me... More

Hi, For a while I am trying to figure out a good method to store my contacts. The problem is that for the moment my microsoft outlook contacts are seperate from my hotmail and msn messenger contacts. Can anybody give me some advise how I can manage my contacts better... More