I am having trouble receiving pictures intact from several contacts. A gray screen appears where the picture should be. I contacted support and was given this address to find the answer. Unfortunately, I am unable to find a solution. Can anyone help me? More

Hey Alison. FYI, I've moved your post to the Reading and Writing Messages forum. Thanks for reporting your concern. This is currently a known issue in Windows Live Hotmail and it's now being investigated. Don't worry, I assure you that this will be fixed... More

Hi Prakash, Thanks for the details you gave. Since you can still send messages using the web interface, it seems that your account still works. I have checked it on our end and confirm that your account is working perfectly. But... since it has been 15 days since you... More

Everytime I delete a message when I am viewing my e-mail, I get an error message that states "We can't connect to Windows Live Hotmail right now. Please try again later," and my screen locks up. In order to get out of the message, I have to refresh completely... More

Check your browser for third party addons. Try this: In Internet Explorer, Click Tools -> Internet Options -> Advanced Tab and then uncheck "Enable third-party browser extensions"... after you uncheck that option, restart your browser and try to sign... More

Shiggyboy2, about the error message that you have provided: "Windows Live Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report. Please report this problem to Microsoft." To give us more ideas on your issue... More

Hi username, browser's temporary Internet files or cache is the most common cause of reappearing deleted messages. To resolve this, optimize your browser's settings. Visit its Help section for steps on how to do this. When done, let us know if the same persists... More

[quote user="tommiez3"] I don't feel comfortable making all these changes to my settings. [/quote] I understand. Just let me know if this also happens when you’re using a different computer or when accessing other Hotmail accounts. More

I appreciate your intention to help us improve our products and services. If you have any additional suggestions for new features that you would like added to Windows Live Hotmail, please do not hesitate to inform us. The product team is working continuously to make... More

Thanks for the feedback, Magus. We have verified from our product development team that the “Check Mail” button has been indeed removed in the new version of Hotmail. We have already submitted this feature for improvement in the next release of Windows Live... More