Hi Maria, I’ve checked your account and verified that it is working properly. To ensure that your browser is not contributing to the issue you have reported, I suggest that you fully perform a browser optimization. Here’s the direct link for steps on how... More

@orientlt: I've checked your account and verified that currently, there's an ongoing maintenance on the server that hosts your account. Please try to access your account once in a while for verification if the maintenance is over. Regarding your account storage... More

@Leshibberd: The issue that you're encountering is commonly caused by your browser settings. I suggest that you optimize it. If you're using Internet Explorer, please visit the link below for the steps: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708... More

Hi Brendawilkes I moved your post to the “Accounts and Passwords” forum. While we are in the process of investigating this issue, we suggest optimizing your browser settings. This has proven very effective on resolving various concerns. For steps on how... More

@ MKDOLL , I suggest that you enhance the security of your account to avoid this to happen again. I have outlined several ways to help you enhance your account’s protection: I. I recommend that you change your password as well as your secret question and answer... More

amjjam , please provide us your e-mail address so we can check it. Also, can you confirm if you’ve visited the link (http://windowslivehelp.com/solutions/servicemgt/archive/2008/12/26/what-to-do-if-you-can-t-sign-into-windows-live-hotmail.aspx)which Windows Live... More

Hi mhairi steenbock and bluecry, I have checked your accounts and verified that your messages are intact. It is possible that the server that holds your messages encountered a technical issue, which caused your messages to temporarily disappear from your accounts. I... More

When I try to log in, I always seem to get a white blank page with all the links broken and along the left hand sides. Its been going on for a few days now and I really need it fixed since i recieve alot of important emails through it and especially around this time... More

@ scottyboy76 Our records indicate that the mailbox associated with the e-mail address you've provided, does not exist in our database; thus, recovery of information therein is no longer possible. I'm sorry. Note: If you don't use your Windows Live ID for... More

@ seville I've checked the settings of your account and it's working properly. Your concern is most likely due to cluttered cache and cookies. To resolve this, please optimize your browser settings to be sure that your browser is not contributing to the issue... More