I recently discovered that older "sent" messages do not appear to be archived. They have a banner which says, " Windows Live Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report. " If I click on... More

Hi Kofi, Yes, it is possible to retrieve messages deleted from your Junk folder. I’ve previously moved the messages retrieved from your Junk folder to your inbox but it is possible that message you are looking for has been purged even before I attempted to recover... More

@ Sarah You can choose to post your email address here (since an email address isn’t considered personal information unless additional info is added that would reveal your identity) or if you’re not comfortable doing this- you can send me a private message... More

Hello Minja! I was able to recover your deleted messages. Check your Inbox as well as your Junk folder to see if the mail that you need is there. But I can't guarantee that all deleted mails will be available. BTW, I've edited your post so your e-mail address... More

[quote user="Minja"] I have the same issue from this morning, please can somebody help me how to retreive deleted mail. It is really important?????? Thank you Gratefull Minja [/quote] For me to help you recover your deleted messages, send me your e-mail account... More

Hi there Andy and the_cueball! Kindly send me your e-mail account so I can check if I can recover your deleted messages from our end. [quote user="andy001"] Hi, How can I retrieve emails that I deleted yesterday? Thanks, Andy [/quote] [quote user="the_cueball"... More

[quote user="cheeky2701"] I have recently tried to access old emails i sent out - from my saved documents/folders - i thought id be able to access them for ever - reason for saving them - there very important documents i need to read through - when i click... More

Hi What_the_hell6! Thanks for the info. I’ve checked your account and I’ve already forwarded your concern to our Escalation Specialists Team to ensure that your concern gets addressed and resolved immediately. By the way, if you’re wondering why I’ve... More

Hi kathhawk1, If you can't navigate through your account, it could mean several things. Follow the steps from this link first to see if it's just your browser: http://help.live.com/Help.aspx?market=en-US&project=MailFull&querytype=topic&query=WL_Mail_TROU_YellowWarning... More

Hello mrskrs, The old account you gave us doesn't exist in our records. Please check if it's the correct one. Also, are you having problem in accessing it? Are you getting an error when viewing your messages? fyi: I've removed your e-mail address from your... More