[quote user="cheeky2701"] I have recently tried to access old emails i sent out - from my saved documents/folders - i thought id be able to access them for ever - reason for saving them - there very important documents i need to read through - when i click... More

Hi What_the_hell6! Thanks for the info. I’ve checked your account and I’ve already forwarded your concern to our Escalation Specialists Team to ensure that your concern gets addressed and resolved immediately. By the way, if you’re wondering why I’ve... More

[quote user="sking358"] Since Friday, I can access my inbox but as soon as I open any message, the system freezes and I am not able to scroll, reply, go back, etc. Everything else on my computer is working perfectly. [/quote] It appears to be browser related... More

Hey Varsha, I’ve moved your post here at the “Reading and Writing Messages” forum since your issue is about being unable to read your mails. Going back, you can try optimizing your browser and see if you’ll be able to view your mails after. Here’s... More

Hi a.r.wouters ! I've sent you a Personal Message (PM) about this issue. Here are the steps to view the PM: 1. Click on your Sign in name displayed right beside "Signed in as" found at the upper-right side of the page. 2. Under "My Private Messages... More

Oh, I'm sorry about this ymirs . We're aware of this problem, and this has been resolved. However, the restoration of the message may take up to 12 hours. I've done what I can do on our end to speed up the restoration of your messages but unfortunately they... More

Hi again, dtrotzuk ! I've joined your post to your previous thread. Please check Windows Live Norman L 's response. I've also re-checked your account and I've verified that it's now functioning properly. You should now be able to view your old messages... More

Hey, tfrando . The exact error message is quite important for investigation. Can you provide the exact wordings? It'll be much appreciated. It also appears that you're having trouble with the installation of your IE7. This link will help you to contact their... More

Hi again, tfrando . Thanks for the info. After reviewing the error message, I've verified that the issue you're having is due to your Internet Explorer 7 . I suggest that you contact their support team via the link that I've previously gave you. Please also... More

Hi, naeem ajmal . Thanks for the info. I've edited your e-mail address so that it won't be available to everyone. I've checked your account and verified that it's working properly. Please check out the Solution page below if you're still unable to... More