Hi kathhawk1, If you can't navigate through your account, it could mean several things. Follow the steps from this link first to see if it's just your browser: http://help.live.com/Help.aspx?market=en-US&project=MailFull&querytype=topic&query=WL_Mail_TROU_YellowWarning... More

Shiggyboy2, to investigate this, please provide us sample e-mails which you're having issues with. We need the following information: 1. E-mail address of the sender 2. Date of the e-mail 3. Subject of the e-mail Also, does the issue happen even when you use another... More

[quote user="Shifra"] It doesn't matter which computer I use to access my Hotmail, mine also frezes up at least once per session. And it doesn't matter whether I use Firefox or Internet Explorer or clean up my Internet Temp files - it frezes every... More

Hey, I've moved your post in the Reading and Writing Messages forum because your concern is about the inability of your mailbox to be accessed. I need you to provide us the exact wording of the error message you're receiving. Also, try to optimize your browser... More

Hi Michelle! This kind of issue is usually related to the settings of your browser. Press the ‘CTRL’ key together with the ‘F5’ key to force a hard refresh on the Web page and see if your issue is resolved. If not, please optimize your browser... More

Hello Ruth, I'm sorry about the problems you have with your Hotmail account. Did you already optimize your browser? If not, then follow the steps on this link in order to resolve your problems: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry... More

Clearing your temporary Internet files and deleting your cookies usually resolves this issue. We've determined that this procedure was able to address similar concerns of other Hotmail users and I would appreciate it if you can also try it out on your end. Here... More

Hi Marshalls, I'm sorry about the problem you have with your Hotmail account. By the way, what error message are you getting resulting from this problem, if there's any? What browser are you using and does this also happen when you access your account form other... More

[quote user="helenamcooke"] Please note that I have reset my browser. The problem occures when I open up my hotmail on other computers Other peaople can access ther hotmail on my computer There are no error messages. Look forward to hearing from you. Regards... More

[quote user="dbr"] I am having the same problem. Just started last night! I have tried 4 different computers and happens on all. Cannot view open or read any emails in my inbox, sent junk, etc. Have tried rebooting, restoring, etc..nothings works. [/quote... More