Hi What_the_hell6! Thanks for the info. I’ve checked your account and I’ve already forwarded your concern to our Escalation Specialists Team to ensure that your concern gets addressed and resolved immediately. By the way, if you’re wondering why I’ve... More

Thanks for providing the needed information. I’ve checked your account and have determined that there’s an error specific to your account. I’ve already escalated this to the Escalations Specialist Team and they’ll be handling this issue until... More

@ el_foz I have rechecked your account and I will need more time and resources in resolving this issue. I have escalated this our Escalation Specialist and they will work with you in resolving this. @ wasserthomas I have already escalated your issue with our Escalation... More

@Carly_N and @Hjelp We also want to investigate your concerns. Please provide us the following details: - What are your Hotmail accounts? - What's the specific subject of the message that you are having problems viewing? - What's the date of the message that... More

@chrisitnapearl Thanks for the info you've provided. I've checked your account and it appears to be functioning properly. I recommend that you optimize your browser's settings to ensure that it's not contributing to the issue that you're encountering... More

Thanks for the additional info, andy mullett . We need to investigate your account further. It would help if you could provide us the following information: - What's the specific subject of the message that can't view? - What's the date of the message that... More

@ Ihateissues I have checked your account and have confirmed that the messages in your Inbox are intact. However, if you still encounter the same issue even when accessing your account through another computer with a different Internet connection, then in order to further... More

I've got your PM Hjelp . Thanks for the info. I've checked your account and your reported specific messages. I've verified that they're viewable and functioning properly. I recommend that you optimize your browser settings to ensure that it's not... More

Thanks for all the information Chrisitnapearl . For a speedy investigation, I would like your permission to access your Hotmail account. Post the following on the thread to grant us permission: I grant you my permission to access my Hotmail account. Note: Do NOT post... More

Thanks for that information boxerwoman . After reviewing your specified messages, I've determined that this needs further investigation. I've submitted this to our Escalation Specialists . Expect them to contact you directly about your issue. Thanks again. More