To further troubleshoot your issue rachellambert , please try to reinstall the browser you're using on your computer. Should you still face the same problem, post back and provide me the following info: 1. Does it happen even when you use another computer with a... More

After careful investigation of your account, I’ve found out that your e-mail messages were deleted deliberately. Although I can’t confirm whether your account was compromised, I’ve tried to recover your lost messages in our Support Control Panel. Unfortunately... More

Hi Pat ! Yes, I did read your response above. The reason why we’re asking you to try this out is for us to identify what can help our users since you’re all having this issue. Have you tried accessing your account using another computer with a different... More

Having an option to change the default font style and size would certainly be convenient. However, currently, this feature is not yet available on Hotmail. Nevertheless, this is already being considered for future version of Hotmail. BTW I’ll also let the product... More

[quote user="SJBurchill"] My young teenage daughter keeps receiving slimming adverts on her page. For some-one so vulnerable it is a shame she has to have this extra pressure. I notice gmail doesn't have adverts. I am more inclined to use that service... More

Are you ready for the good news byronl ? Check your Junk folder for the recovered messages. BTW, since only messages available in the servers can be recovered, I cannot guarantee that the message that you’re looking for were retrieved. Moving on, to ensure that... More

@jscusmc69: I've moved your post here at "Reading and Writing Messages" forum. To get the full headers in a message, please follow these steps: 1. Sign in to the Windows Live Hotmail website with your Windows Live ID (The user name and password that you... More

Hi there! I was able to recover messages from your Junk folder. Check out your Junk folder to verify if the message that you need was retrieved. BTW, since I tried to recover all deleted messages, there may be messages that you have purposely deleted before that may... More

I’ve moved your post here in the Lost or Deleted Emails forum. For us to be able to try to recover the missing messages, please post your e-mail address. With regard to the vacation reply, please disable it by following the steps below: 1. Click the "Options"... More

Oma, I recovered some messages on your account and transferred them back to Inbox so you can review them. However, this doesn't guarantee that all missing messages will be back. The ones that won't reappear are unrecoverable. Moving on, I suggest that you create... More