Everytime I delete a message when I am viewing my e-mail, I get an error message that states "We can't connect to Windows Live Hotmail right now. Please try again later," and my screen locks up. In order to get out of the message, I have to refresh completely... More

[quote user="Shifra"] It doesn't matter which computer I use to access my Hotmail, mine also frezes up at least once per session. And it doesn't matter whether I use Firefox or Internet Explorer or clean up my Internet Temp files - it frezes every... More

Hi Wildflower698, Browser software and Internet connection typically causes your issue. I suggest that you optimize your browser. Visit http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry for the complete steps on how to optimize your browser settings... More

@Dovey Thanks for the info! I’ve checked your account and it seems to be in perfect condition. I’d like to know if you’ve already tried optimizing your browser as suggested by Windows Live Eddie F. I also suggest that you contact your ISP to make sure... More

ts15 , I’m grateful that you reported the slowness that you’re encountering. Though your modem checked out, there are still other factors that affect the speed of your Hotmail account. Since most Hotmail issues are caused by browsers, I recommend that you... More

Hi, naeem ajmal . Thanks for the info. I've edited your e-mail address so that it won't be available to everyone. I've checked your account and verified that it's working properly. Please check out the Solution page below if you're still unable to... More

Hi Jo-Anne Darnbrough! Try optimizing your browser first. Check out this link to know how to do this: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry This can also be caused by slow connectivity and Internet traffic. I suggest that you contact... More

Hi KoolGirl, I can’t check if Benji has sent the wrong link but here’s the correct link for the instructions on how to add an alternate email address: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!340.entry You need to add an alternate email... More

[quote user="kirsten s"] I'm having a similar problem, but a little different. My son's hotmail account won't let him open just one page of his inbox. It's not a specific email, just one page of the inbox. If he gets enough emails to make a... More

Hi Gcisbell, I'm sorry to keep you waiting. I've already tried to recover your recently deleted messages, however, none of them reappeared in your account. I'm sorry to inform you that the messages you need are no longer recoverable. Since you didn't... More