Hi -- Some how, someone was able to send out emails using my hotmail email account to all my contacts plus to email addresses in emails I have received. The emails were sent asking people to go to a link to buy products, and now when I open my email account I cant read... More

apparently, MS doesn't care that many people can no longer access their hotmail accounts. i've been trying ALL DAY to access my hotmail account and have been given the runaround. FINE. I'll use Yahoo, gmail or any other email service i can find. Happy New... More

Hey Paul! I’ve moved your post here at the “Contacts & Address Book” forum since your main concern is about the retrieval of your contacts. Going back, before I can retrieve your deleted contacts, I need to ask 3 sample contacts from your deleted... More

Hello Rick, Your post was moved to the Lost or Deleted forum. I'm sorry about what happened to your account by the way. You'll need to post your Hotmail account here in order for us to check if we can still recover your lost messages and contacts. It's not... More

Thanks for providing me your account. I’ve checked it and tried to retrieve your deleted mails. Unfortunately, I was not successful in finding them. =( Since you’re asking what to tell the Windows Live Customer Support Team, you can refer to them the sent... More

I’ve transferred the messages I was able to retrieve to your inbox John. Please understand that some purposely deleted mail may be included in the restoration. I also suggest that you enhance your account’s protection. This can be done by regularly changing... More

Hi again Maguire456 . I got a bit confused. Are your lost messages that you want to recover are those from your MSN.com account? And what you want is if we're able to recover messages from your MSN account, they will be delivered to your Hotmail.co.uk account? If... More

@ janicejones1431 , Thanks for the information you’ve provided. Check your messages since I’ve sent an email together with your retrieved contacts. I’ve also moved the messages I was able to retrieve to your Inbox . However, this doesn’t guarantee... More

Hi Mariska and racergirl75 , Post your email addresses immediately so that I can try to retrieve your messages. Also, to avoid this to happen again, I suggest that you enhance your account’s protection. This can be done by regularly changing your password and... More

Hi blue_moon and Kri , To avoid this to happen again, I suggest that you enhance your account’s protection. This can be done by regularly changing your password and secret question and answer. You can use several combinations of letters and numbers to make your... More