mdfm1, It's by design that messages in the Deleted folder are automatically deleted every 5 days. When this happens, we can try to restore them but if the restoration fails, it means that the messages are already deleted for good. This is what happened to your e... More

E-mail clients such as Outlook have an "archiving" feature. This feature moves your messages from the Windows Live Hotmail e-mail server to your hard disk. Hotmail server may be unable to recover the messages you have downloaded from it as they are now stored... More

a_fantasy, since you manually transferred your messages to the local folder of your e-mail client, they're no longer in the Hotmail server. But still, I'll try to recover them. Maybe you didn't archive them at all. Please post your e-mail address so I can... More

Good news a_fantasy ! Indeed, your messages weren't archived. They were deleted. I restored the messages in your Deleted folder and put them in the Inbox so that you can review them. But this doesn't guarantee that all missing message will be available. Also... More

Thanks for posting your e-mail address Justrollin17. I’ve found out that an anti-spam software such as McAfee SpamKiller either removed the messages from our servers to your computer or to your Deleted folder. I’ve engaged additional resources to recover... More

There are several reasons why message loss occurs Lisalucy. Based on my investigation, an anti-spam program such as McAfee SpamKiller either removed your messages from our servers to your computer or to your Deleted folder. Deleted messages in your account may still... More

@nt_mcp Based on our records your account is being accessed with McAfee SpamKiller or a similar one that can either remove messages from our servers into your local client, or move them to your Deleted folder. Unfortunately, since your account has been accessed using... More

We apologize for this paddyprincess . Since Joseph already failed on his restoration to your messages, there's no more way for us to recover any deleted messages in your account. For your information, unsaved messages are not saved in our servers due to privacy... More

joannpage , I’ve performed another recovery process for your missing messages. You can check your Inbox folder to view the retrieved messages. BTW, since I can only recover messages that are still in the server, any message that didn't reappear in your account... More

@ ab_mask and agh24 I'm sorry, but I can't recover any deleted messages in your accounts. It's possible that the messages you're looking for are completely purged on our servers. @ agh24 For your Windows Live Mail concerns, you need to get in touch with... More