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photo uploads--"You have a new image in this folder. The converter is formating."

I have a new computer and downloaded the necessary program to be able to upload photos. When downloading this, 3 boxes came up and asked about if I wanted to replace something with something more new. The choices were Yes, No, No to all. I picked yes all 3 times. (Now... More

Last updated in Sending Attachments with Hotmail Dec 24 2008 by emily

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"You have a new image format, a converter is downloading"

I wish to send selected pictures using Hotmail. I have used the tool before on another computer. On my new computer, I have saved photos in a folder and I want to send an email with some pictures. When I opend a new message, and selected to attach pictures, it opens... More

Last updated in Sending Attachments with Hotmail Dec 30 2008 by ewa

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Re: Can't upload attachment

Hi Eddie Im also using IE6, I had IE7 but preferred the earlier version toolbar so went back to IE6, do you think that by using IE7 would resolve the upload time out of 2 mb files or greater also as both of us as the same problem with attachments uploading as downloading... More

Last updated in Sending Attachments with Hotmail Jan 10 2009 by cobra500

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Re: Can't upload attachment

[quote user="cobra500"] Hi Kerri G Thanks for the info in the PM. But I forgot also to mention that I cant download a file bigger than 2 mb as an attachment, my girlfriend cannot as well, she just noticed this yesterday wen our son sent her a small video clip... More


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Re: Hotmail attachments problem

Hey guys, please try performing the steps on the link below. This involves clearing your browser's temporary Internet files to clean up unnecessary clutter in your hard disk and improve browser performance. Here's the link: http://emailsupport.spaces.live.com... More


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Unable to attach files - not seeming to be any of the listed problems!

Hi, I'm currently not able to attach any files to my email account as of yesterday afternoon. It will bring up the 'attach' window, allow me to browse and select a file, but then just says 'uploading'. This status doesn't change even after half... More

Last updated in Sending Attachments with Hotmail Feb 20 2009 by kittenweeks

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tried all suggestions - still no option to install Photo Upload tool

We are running Windows Vista with IE 8. Photo Upload worked fine until the recent Hotmail upgradess. Have tried all posted solutions, several times, without luck. We still have the same issue - when attaching photos, no dropodown menu is offered. No option to attach... More

Last updated in Sending Attachments with Hotmail Feb 22 2009 by adelinevaino

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Re: Stop wasting our time and fix this already!

Hi there lunelle, thanks for this feedback. Yes, we have seen a number of postings on this same concern and we need to investigate accounts to be able to determine and look into this further. To help us speed up the process of troubleshooting your particular concern... More


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Re: Uploading .Doc Problem - Go

Hi everyone! Thanks for reporting this to us. Our product team is aware of this issue and we're currently working on a fix for this one. Your patience is very much appreciated as we try to resolve this ASAP. As a workaround for this, you can set-up your account... More

Last updated in Mail Delivery Feb 25 2009 by Windows Live Shiela F

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Re: attachments

@ jbpace3920 Your concern is most likely due to cluttered cache and cookies. To resolve this, please optimize your browser settings to be sure that your browser is not contributing to the issue you are experiencing. To optimize your browser's settings in Windows... More

Last resolved a question on Mar 18 2009