Today after logging on to hotmail I noticed changes on the page immediately. Several of my folders have been deleted along with all of my e-mails that I had in my inbox. Also, all of my contacts have been deleted. If you can please contact me as soon as possible about... More

Hello, I logged in today (Thursday December 18th) and after going through the recent updates page, I noticed... all of my mail is gone. They were there last night, and I know because I was on my account checking emailed. This afternoon when I checked, all of them except... More

Hello Jim, I’ve investigated your account and verified that it has been previously marked as inactive that’s why all your messages are missing. The contents of your account were deleted by an automated service which flags accounts that have not been signed... More

Hi StaciUSA, After investigating your account I’ve verified that it has been marked as inactive. This is the reason why your messages and folders are missing. Your account was marked as inactive after not signing once within 120 days. Logging into other Windows... More

Hello Shannonklein, I've edited your posted sign-in name by the way to prevent it from receiving spam. Going to the accidentally deleted message that you want to recover, I've already tried to retrieve your recently deleted messages, however, none reappeared... More

Thanks for immediately posting your e-mail address! This helped us to speed up our investigation and I've removed it in your post for its security. I tried to locate the e-mail messages you're referring, unfortunately I am unable to find to them (even though... More

Hello there! I need you to post your e-mail address here for me to check the reason behind this and for me to try to recover the lost messages. I've also moved your post in the Lost or Deleted E-mails forum because this is the correct one for it. Thanks! More

Hey, I've checked out your account and confirmed that there are still messages intact on it and I'm unable to retrieve any deleted messages. If there are messages that have been deleted on it, I'm sorry to say that I can't recover them anymore because... More

Hey! Thanks for posting back! I've checked your account and confirmed that your messages are still intact. It only appears that you're just unable to load them properly that's why you think that they are deleted. Have you already tried to optimize your browser... More

I'm sorry to say JamesGVulpetti , but I can't retrieve any deleted messages in your account. It's possible that they are already been purged on our servers. I would really like to assist you further, however, I am unable to do so since we don't have... More