Hi notmyrealname, If you have a paid account, you are limited to 500 addresses on your safe senders list. However, 250 is the limit for free users. This is by design for Windows Live Hotmail. I’ll consider this as a feedback or feature request and I’ve forwarded... More

@lbw Even if the NHL is the sender of the emails, if they are using third party software to send them, inconsistencies with the IP address will trigger the block from Hotmail. Can you post the URL of the post that I can use as reference regarding the reply that you... More

@lbw and wraith8 Thanks for all the information and for confirming that your senders are using Outlook Express. Outlook Express by the way is a third-party e-mail program and it goes thru a different IP before a message gets sent. This confirms that the issue you're... More

Hi lbw . Since your issue’s already been escalated, the Escalation Specialists will work on a resolution for this. I believe that they’ll send you a private message (pm) once they have an update for this one. I’m sorry but if you haven’t gotten... More

@ A_Anonymous and Joclyn , Thanks for the feedback regarding Hotmail Safe Senders list limit. I'll take note of it and submit it to the product team as a feature request. I also recommend the following workaround: a.Check your Safe Senders List for addresses that... More

@lbw: I'm sorry if this is taking longer than you expected. They'll contact you as soon as they resolved the issue. With regard to your concern on different moderators answering your query, this is to be able to attend to your issues immediately. A moderator... More

Hi fussbudget, I have search through the forums regarding the post that you mentioned, unfortunately, I was not able to find it. If your post was indeed moved to the moderated forums, you will still get a notification before they edit or remove your post. The most probable... More

ckornegay : I'm sorry but this is currently by design and there's no option to change this setting. If the deleted message didn't reappear after the restoration process, then it may have already been purged from our servers and is no longer recoverable.... More

Thanks for clearing that out, Ore . Unfortunately, there’s no option to know their names. It’s by default to see only their e-mail addresses from your Safe list. What I can do for you is to forward this to our product team as a feature request. More

That's reasonable enough Fabio . I've sent your request to the product team for review. They are reviewing this forum from time to time and they will surely see your feedback about the Safe senders list. Thanks for this. Just feel free to post your other requests... More