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Re: Incoming Emails

Hey Elena, please refer to the following post: http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx This solution article provides information on what settings to check if you're not receiving emails from your... More

Last updated in Reading and Writing Messages Mar 02 2009 by Windows Live Eddie F

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Re: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons.

kevwin : About your concern that some of your incoming messages are being rejected by Hotmail, please provide the following: - Your e-mail address - The senders' e-mail addresses - A copy of the bounce message that the senders' received (with full headers) Also... More

Last updated in Mail Delivery May 20 2009 by Windows Live Tyrone R

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Re: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons.

Hi kevwin, As mentioned by Tyrone R, we will need the following: - Your e-mail address. - The senders' e-mail address or domain. - A copy of the bounce message that the sender received. The above information will help us in answering your inquiry about accepting... More

Last updated in Mail Delivery May 21 2009 by Windows Live Alvin F

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Re: Blocked Account

Your daughter may have inadvertently added your e-mail address to the Blocked senders list, and this is why she's unable to receive your messages. Please ask her to check this. Also, she'll need to add your e-mail address to the Safe senders list. For the steps... More

Last updated in Mail Delivery May 22 2009 by Windows Live Tyrone R

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Re: Not receiving emails!! HELP!

I found that your Junk e-mail filter is set to "Exclusive," and to delete junk messages immediately. This will send your incoming messages to your Junk folder (except for those who are in your Safe senders list) and then delete them at once. This is why you're... More

Last updated in Mail Delivery May 20 2009 by Windows Live Tyrone R

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Re: Not Receiving Emails from a Non-blocked, Contact that I've received emails from before. Why?

molaruewil : Please try adding the recipient to your Safe senders list and see if the issue persists. For the steps, please visit: http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx But if the issue persists, please... More

Last updated in Mail Delivery Jun 08 2009 by Windows Live Tyrone R

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Re: not recieving my clients emails..

Hi Kim , Thanks for posting the requested information here. I’ve carefully investigated your account and verified that it’s working properly on our end. I suggest that you check your Inbox folder for their messages. It’s possible that you have misplaced... More

Last updated in Mail Delivery Jun 16 2009 by Windows Live Isabel M

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Re: junk email

It's possible that Facebook's e-mail address is inserted in your Blocked Sender list when you junked its e-mails. I suggest that you check out this list and remove the e-mail address for you to receive e-mails from it again. To do this: 1. In the upper-right... More

Last resolved a question on Jun 17 2009
Last updated in Mail Delivery Jun 17 2009 by Windows Live Andrei L.

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Re: I haven't been receiving emails from certain sites

etxeberria , kindly ask your senders for the bounce mails that they get. We need to check it so we can continue our investigation. Without it, we’re clueless why this is happening. Please ask them to send you the full headers of the bounce message and then you... More

Last updated in Mail Delivery Feb 24 2009 by Windows Live Angela M.

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Re: SAFE SENDERS

I’ve moved your post here in the Contacts & Address Book forum. We need to investigate this first. Please provide the following information: - Your e-mail address. - The e-mail addresses of the sender. - Did they receive a bounce message? If yes, ask them... More

Last updated in Contacts & Address Book Jul 15 2009 by Windows Live Raniel L