Many of those listed under this site's section entitled "Learn how to recognize the 5 most common types of E-mail Scams" are coming from Africa and other countries. Is Hotmail going to work on ways for us to COMPLETELY BLOCK Africa and other country domains... More

Thanks for your help, have tried to do as you suggest... Oddly I don't seem to be on that blocked senders list at all though - is there a failsafe or something to stop people from reporting themselves in the first place? Imagine it won't be an issue but also... More

I established my Hotmail account in 1995. Its Junk Mail filtering is set to "Exclusive". With this setting, all email that is NOT from addresses on my Safe List or from addresses on my Contact List is supposed to be filtered into my Junk Mail folder. However... More

For some reason there are a few Junk mail items that get through the "Exclusive" junk mail filter to my Inbox. This should not be possible since their address is not in my contacts or safe list - I've double checked. What's the problem? Here's... More

[quote user="Bingo191"] Despite repeatedly reporting Junk-Mail Messages in In-Box, ( there by banishing them to the Junk Mail folder ); new address Junk-Mail continues to arrive in my hotmail In-Box. Is there a way to have all mail go to hotmail’s Junk... More

Hi mynameis2009 , It’s possible that your Junk e-mail filter setting is contributing to this issue. Here are my suggestions to resolve your concern: A. Set your Junk e-mail filter to Standard . To help you on this, visit the link below: http://windowslivehelp... More

[quote user="eebee"] the information has been sent to your test account regards eebee [/quote] Hi. Thank you for sending the information to our test account. I have checked it and your account and it shouldn't be entering your Inbox. If you get the same... More

eebee , you can send the copy of the junk message (with its full message headers exposed) to our test account. I’ve sent you a private message (PM) for additional information. To check your PM, click your name that is displayed right beside Signed in as found... More

eebee , thanks for sending the information needed for the investigation of your problem. I’ve escalated your problem to our Escalation Specialists . They’ll get in touch with you for the resolution of this issue. I’m grateful for your patience as they... More

Hi 45am , I appreciate all the information that you’ve posted. After checking your Hotmail account, I’ve verified that you’ve set up several Custom filters that direct messages to your Junk folder. It’s possible that the messages from the senders... More