Hello, I have a similar problem where I am not receiving any emails from one specific person. This person is on my safe list and it has been over 2 months now that I have not been receiving any of her emails. Why would that happen and what can I do to fix that? Thanks More

Can anyone help me. I tried to open email. I clicked on "SHOW CONTENT" then I clicked on "MARK AS SAFE" but I then get this message.. " Your list of safe senders is full. To add more, remove addresses until there are fewer than 250 safe senders... More

Many of those listed under this site's section entitled "Learn how to recognize the 5 most common types of E-mail Scams" are coming from Africa and other countries. Is Hotmail going to work on ways for us to COMPLETELY BLOCK Africa and other country domains... More

THIS IS URGENT. I WAS COMPOSING AN EMAIL FOR QUITE A LONG TIME, IT WAS SAVED IN THE "DRAFTS" FOLDER OF THE ONLINE BROWSER BASED HOTMAIL AS USUAL. APART FROM TEXT, IT CONTAINED SOME ATTACHEMENTS/ATTACHED FILES. I MOVE THE EMAIL FROM THE DRAFTS FOLDER TO ANOTHER... More

Hi 45am , I appreciate all the information that you’ve posted. After checking your Hotmail account, I’ve verified that you’ve set up several Custom filters that direct messages to your Junk folder. It’s possible that the messages from the senders... More

Let me investigate this further GMo . For a speedy investigation, post your Hotmail e-mail address here. I’ll also need at least 1 copy of a message (with its full message headers exposed) from your contact that was directed to your Junk folder. Post the information... More

I suggest that you check your custom filters as this may be affecting the delivery of your e-mail. Also, it's best if you add the sender to your Safe senders list. For the steps to do these, please refer to: http://windowslivehelp.com/solutions/settings/archive... More

kevwin : About your concern that some of your incoming messages are being rejected by Hotmail, please provide the following: - Your e-mail address - The senders' e-mail addresses - A copy of the bounce message that the senders' received (with full headers) Also... More

Hi kevwin, As mentioned by Tyrone R, we will need the following: - Your e-mail address. - The senders' e-mail address or domain. - A copy of the bounce message that the sender received. The above information will help us in answering your inquiry about accepting... More

Your daughter may have inadvertently added your e-mail address to the Blocked senders list, and this is why she's unable to receive your messages. Please ask her to check this. Also, she'll need to add your e-mail address to the Safe senders list. For the steps... More