[quote user="eebee"] the information has been sent to your test account regards eebee [/quote] Hi. Thank you for sending the information to our test account. I have checked it and your account and it shouldn't be entering your Inbox. If you get the same... More

eebee , you can send the copy of the junk message (with its full message headers exposed) to our test account. I’ve sent you a private message (PM) for additional information. To check your PM, click your name that is displayed right beside Signed in as found... More

eebee , thanks for sending the information needed for the investigation of your problem. I’ve escalated your problem to our Escalation Specialists . They’ll get in touch with you for the resolution of this issue. I’m grateful for your patience as they... More

Hi 45am , I appreciate all the information that you’ve posted. After checking your Hotmail account, I’ve verified that you’ve set up several Custom filters that direct messages to your Junk folder. It’s possible that the messages from the senders... More

Hi bibbons . I have moved your post here at the Reading and Writing Messages forum. Currently, our Product Team is working on a fix to this search function problem. I appreciate your patience on this matter. For the "Mark as safe" issue, to rule out your browser's... More

hmUserfrom97 , for investigation purposes, do NOT move the message in question from your Inbox folder. In addition, post a copy of the message (with its full message headers exposed) that you received from the sender in question. Post the information here. To display... More

@ Efarb15 , We're aware of the Search issue and I assure you that this has been as high priority. In the meantime, I suggest accessing your account in an e-mail client such as Windows Live Mail to be able to search for e-mails. For more information about Windows... More

Hi peppermint ! [quote]1) I have added myself to my safe list - it does no good when I send emails to myself or they are sent to me by several companies that I have also added to the safe list[/quote] Please provide the information that Joseph asked from you so we can... More