Hi, please post your Hotmail account here and samples of the e-mail addresses that are being automatically added to your Blocked Senders list for investigation. I've also edited the e-mail address you posted for privacy reasons. Also, Carl can view our conversation... More

Note that this is by design and it isn't possible to change this setting. However, as an alternative, you can add the e-mail address to your Safe Senders list. For your convenience, I've provided below the steps to add the sender’s e-mail address to your... More

For the last week, every email that has been sent to me from <removed_wl_ShielaF> and <removed_wl_ShielaF> has not gone through. Up until last week, I was recieving multiple emails a day. All of a sudden, they stopped coming to me. I cheked my email notifications... More

When I use smtp.vodafone.net from my mobile client to send an email, sending to my or any hotmail account, the email is rejected and I receive at my vodafone account: (posted below). I have read the info at the postmaster site but its rather too technical for me. -... More

olverajuan , to delete entries from your Safe and Blocked list, you need to do it manually. For steps on how to do this, visit this link: http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx To address your concern... More

It's possible that Facebook's e-mail address is inserted in your Blocked Sender list when you junked its e-mails. I suggest that you check out this list and remove the e-mail address for you to receive e-mails from it again. To do this: 1. In the upper-right... More

etxeberria , kindly ask your senders for the bounce mails that they get. We need to check it so we can continue our investigation. Without it, we’re clueless why this is happening. Please ask them to send you the full headers of the bounce message and then you... More

Hi Grandma4, I've simulated your concern and verified that performing any of the steps enumerated below will automatically add the e-mail address of the sender to your Blocked Senders list and remove it from the Safe sender list of your account. 1. Selecting Mark... More

[quote user="robinjbs61"] I think I just figured it out. I've been moving some e-mails to my "junk" folder that I was finished with but thought I MIGHT need to refer back to rather than just deleting them. I think that is removing that sender... More

Hi there, I’ve moved your post to the Managing Spam forum. Can you verify if you’re clicking on the Junk button when viewing your messages? FYI, if you’re filtering your received messages and clicking the Junk button, this will result to your contact’s... More